Veritas Access Appliance Initial Configuration and Administration Guide

Last Published:
Product(s): Appliances (7.3.2)
Platform: 3340
  1. Getting to know the Access Appliance
    1.  
      About the Veritas Access Appliance
    2. About the Access Appliance administration interfaces
      1.  
        Using the Access Appliance shell menu
    3.  
      About licensing the Access Appliance
    4. Where to find the documentation
      1.  
        Changes in the Access Appliance document revision
  2. Preparing to configure the appliance
    1.  
      Initial configuration requirements
    2.  
      About obtaining IP addresses for Veritas Access
    3.  
      Network and firewall requirements
  3. Configuring the appliance for the first time
    1. How to configure the Access Appliance for the first time
      1.  
        Configuring the Access cluster on the appliance
  4. Getting started with the Veritas Access GUI
    1.  
      Where to find the Veritas Access GUI
    2. About the Veritas Access 3340 Appliance
      1.  
        Configuring the storage
      2.  
        Configuring an S3 server
      3.  
        Activating an LTR policy
      4.  
        Generating S3 keys
      5.  
        Provisioning the storage
  5. Storage management
    1.  
      About the appliance storage
    2.  
      Viewing the storage on the appliance
    3.  
      Scanning the storage on the appliance
  6. Network connection management
    1. Configuring network address settings on the appliance nodes
      1.  
        About NIC1 (eth0) port usage on the appliance nodes
    2.  
      About VLAN tagging on the appliance
    3.  
      Configuring static routes on the appliance
    4.  
      Configuring DNS and host name mapping on the appliance
    5.  
      About the maximum transmission unit size on the appliance
    6. About the Veritas Remote Management Console
      1.  
        Configuring the IPMI port on an appliance node
      2.  
        Managing IPMI users on an appliance node
      3.  
        Resetting the IPMI on an appliance node
    7.  
      Setting the date and time on the appliance
  7. Monitoring the appliance
    1.  
      About hardware monitoring in the Access GUI
    2. About Veritas AutoSupport on the Access Appliance
      1.  
        Setting up AutoSupport on the appliance
      2.  
        Using a proxy server with the appliance
    3.  
      Setting up email notifications on the appliance
    4.  
      Setting up SNMP notifications on the appliance
    5.  
      Testing the appliance hardware
  8. Resetting the appliance to factory settings
    1.  
      About appliance factory reset
    2.  
      Performing a single node factory reset
    3.  
      Performing a full appliance cluster factory reset
  9. Appliance security
    1.  
      About Access Appliance security
    2. About Access appliance user account privileges
      1. Access appliance admin password specifications
        1.  
          Password encryption and handling on the Access appliance
    3.  
      Changing the Maintenance user account password
    4. About the Access Appliance intrusion detection system
      1.  
        Reviewing SDCS events on the Access Appliance
      2.  
        Auditing the SDCS logs on an Access Appliance
      3.  
        About SDCS event type codes and severity codes on an Access appliance node
      4.  
        Changing the SDCS log retention settings on an Access appliance node
    5. About Access appliance operating system security
      1.  
        Vulnerability scanning of the Access Appliance
      2.  
        Disabled service accounts on the Access appliance
    6.  
      About data security on the Access appliance
    7.  
      About data integrity on the Access appliance
    8. Recommended IPMI settings on the Access appliance
      1.  
        Replacing the default IPMI SSL certificate on the Access appliance
  10. Troubleshooting
    1.  
      About appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Gathering device logs with the DataCollect command

Performing a single node factory reset

To start a single node factory reset, you need to remove the appliance node from the cluster before you reset the node. Use the Access shell menu to remove the node, and then physically disconnect the Ethernet cables connecting the node to the cluster.

For more information about Veritas Access commands, refer to the Veritas Access Command Reference Guide.

Note:

Do not reset the storage if you only want to reset a single node and preserve the cluster.

To perform a single node factory reset

  1. Log on to the Access Appliance shell menu.
  2. Enter the command Main_Menu > Support > FactoryReset.

    The screen layout shows, and it requires you to answer the following questions before the factory reset begins.

    
>> Do you want to reset the network configuration as part of 
the factory reset? [yes, no](yes) no

Select storage configuration and data reset [Optional]
        - Removes all data and backup images from the 
          attached storage.
        - Resets the storage partitions.
 
- [WARNING] Do not reset the storage unless you plan to 
factory reset the entire cluster. If you are resetting the 
entire cluster:
Select 'no' when you are resetting the first node.
Select 'yes' when you are resetting the last node.

>> Do you want to reset the storage configuration and delete 
the data on the attached storage as part of the factory reset? 
(Select 'no' if you are resetting just a single node and want 
to preserve the cluster.) [yes, no](no) no
 
>> A system restart is required to complete the factory reset. 
Do you want to automatically restart the node at the end of the 
factory reset process? [yes, no](no) yes

    Note:

    A known issue exists with selecting to not automatically restart the appliance. Veritas strongly recommends that you restart the appliance node at the end of the factory reset process. Refer to the Veritas Access Appliance Release Notes for more information about the known issue.

  3. After you respond to these questions, the summary information displays.
  4. The following warning appears. If you want to begin the factory reset operation, enter yes.
    >> WARNING: The node is ready for factory reset. This process 
cannot be reversed! Do you want to proceed? [yes, no] (no) yes

    The factory reset continues and info messages are shown. It takes about 20 minutes to complete the factory reset process.

  5. If you elected to reset the network configuration, you can no longer reach the Access Appliance shell menu over eth1. You must reconnect to the Access Appliance shell menu over IPMI.

Note:

Once the factory reset is complete, you may need to install software release updates or EEB packages on the appliance node before you add the node back into the cluster. This is to ensure that the two nodes have the same software version, and install the same EEB packages. For more information about cluster commands, refer to the Veritas Access Command Reference Guide.