Veritas NetBackup™ Virtual Appliance Documentation

Last Published:
Product(s): Appliances (3.1.2)
Platform: NetBackup Virtual Appliance
  1. Getting to know the NetBackup Virtual Appliance
    1. NetBackup Virtual Appliance product description
      1.  
        About the NetBackup Virtual Appliance master server role
      2.  
        About the NetBackup Virtual Appliance combined master and media server role
      3.  
        About the NetBackup Virtual Appliance media server role
      4.  
        About NetBackup Virtual Appliance CloudCatalyst
    2.  
      NetBackup Virtual Appliance supported features
    3.  
      About the NetBackup Virtual Appliance documentation
    4.  
      NetBackup Virtual Appliance 3.1.2 new features, enhancements, and changes
    5.  
      Known limitations of the NetBackup Virtual Appliance 3.1.2 release
    6.  
      Operational Notes for the NetBackup Virtual Appliance 3.1.2 release
  2. Preparing to deploy the appliance
    1.  
      NetBackup Virtual Appliance product files (OVF templates)
    2.  
      NetBackup Virtual Appliance deployment methods
    3. NetBackup Virtual Appliance deployment guidelines
      1.  
        NetBackup Virtual Appliance initial deployment checklist
  3. Deploying and configuring the appliance
    1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
      1.  
        Using the vSphere Client to deploy a combined master and media server appliance
      2.  
        Using the OVF Tool to deploy a combined master and media server appliance
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
      4.  
        Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
    2. How to deploy and configure a NetBackup Virtual Appliance media server
      1.  
        Using the vSphere Client to deploy a media server appliance
      2.  
        Using the OVF Tool to deploy a media server appliance
      3.  
        Configuring a master server to communicate with an appliance media server
      4.  
        Performing the initial configuration on a NetBackup Virtual Appliance media server
    3. How to deploy and configure a NetBackup Virtual Appliance master server
      1.  
        Using the vSphere Client to deploy a NetBackup Virtual Appliance master server
      2.  
        Using the OVF Tool to deploy a master server
      3.  
        Performing the initial configuration on a NetBackup Virtual Appliance master server
    4. How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
      1.  
        Using the vSphere Client to deploy a CloudCatalyst appliance
      2.  
        Using the OVF Tool to deploy a CloudCatalyst appliance
      3. Performing the initial configuration on a NetBackup Virtual Appliance CloudCatalyst
        1.  
          Deploying certificates for a credentials broker when the master server is an appliance
  4. Post initial configuration procedures
    1.  
      About modifying the NetBackup Virtual Appliance settings
    2.  
      Adding a permanent license key if an evaluation license key expires
    3.  
      Managing license keys on the NetBackup Virtual Appliance
  5. Appliance common tasks
    1.  
      Common tasks in NetBackup Virtual Appliance
  6. Storage management
    1. About NetBackup Virtual Appliance storage configuration
      1. About viewing storage space information using the Show command
        1.  
          Viewing all storage information
        2.  
          Viewing disk information
        3.  
          Viewing partition information
        4.  
          Viewing the partition distribution on disks
      2.  
        Resizing a partition
      3.  
        Troubleshooting resize-related issues
      4.  
        Moving a partition
      5.  
        Monitoring the progress of storage manipulation tasks
      6.  
        Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
      7.  
        Adding storage space for the NetBackup Virtual Appliance
      8.  
        Removing an existing storage disk
  7. Network connection management
    1.  
      About IPv4-IPv6-based network support
    2.  
      Network settings for the NetBackup Virtual Appliance
    3.  
      Configuring DNS and host name mapping for the NetBackup Virtual Appliance
    4.  
      Setting the date and time on a NetBackup Virtual Appliance
    5.  
      Configuring static routes on the NetBackup Virtual Appliance
    6.  
      Expanding the bandwidth on the NetBackup Virtual Appliance
  8. Managing users
    1.  
      About managing NetBackup Virtual Appliance users
    2.  
      About NetBackup Virtual Appliance account types
    3.  
      Adding NetBackup Virtual Appliance users
    4.  
      Deleting NetBackup Virtual Appliance users
    5.  
      Adding NetBackup Virtual Appliance user groups
    6.  
      Deleting NetBackup Virtual Appliance user groups
    7.  
      Granting roles to NetBackup Virtual Appliance users and user groups
    8.  
      Revoking roles from NetBackup Virtual Appliance users and user groups
    9.  
      About user name and password specifications
    10.  
      Changing NetBackup Virtual Appliance user passwords
    11.  
      About password management and recovery
    12. About authenticating LDAP users
      1.  
        Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
      2.  
        Importing an LDAP server configuration for the NetBackup Virtual Appliance
      3.  
        Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
      4.  
        Exporting an LDAP server configuration from the NetBackup Virtual Appliance
      5.  
        Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
      6.  
        Disabling LDAP user authentication on the NetBackup Virtual Appliance
      7.  
        Enabling LDAP user authentication on the NetBackup Virtual Appliance
      8.  
        Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
      9.  
        Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
    13. About authenticating Active Directory users
      1.  
        Adding an Active Directory server configuration
      2.  
        Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
    14. About authenticating Kerberos-NIS users
      1.  
        Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
      2.  
        Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
    15.  
      Generic user authentication guidelines
    16. About user authorization on the NetBackup Virtual Appliance
      1.  
        NetBackup Virtual Appliance user role privileges
      2.  
        About the Administrator user role
      3.  
        About the NetBackupCLI user role
    17. Creating NetBackup administrator user accounts
      1.  
        Logging on as a NetBackup administrator
      2.  
        Managing NetBackup administrator user account passwords
      3.  
        Viewing NetBackup administrator user accounts
      4.  
        Auditing NetBackup administrator accounts
    18.  
      Deleting NetBackup administrator user accounts
  9. Using the appliance
    1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
      1.  
        Configuring data buffer options on the NetBackup Virtual Appliance
      2.  
        Configuring lifecycle parameters on the NetBackup Virtual Appliance
      3.  
        Managing NetBackup Virtual Appliance deduplication
      4. About BMR integration
        1.  
          Enabling BMR from the NetBackup Virtual Appliance Shell Menu
    2. About Copilot functionality and Share management
      1.  
        Creating a Share
      2.  
        Editing a Share
      3.  
        Deleting a Share
      4.  
        Moving a Share
      5.  
        Viewing Share information from the NetBackup Virtual Appliance Shell Menu
      6.  
        NFS export options
    3. About NetBackup Virtual Appliance as a VMware backup host
      1.  
        NetBackup Virtual Appliance as backup host: component overview
      2.  
        Notes on NetBackup Virtual Appliance as a VMware backup host
    4. About running NetBackup commands from the appliance
      1.  
        Running NetBackup commands from the NetBackup Virtual Appliance
      2.  
        Creating a NetBackup touch file from the NetBackup Virtual Appliance
      3.  
        Best practices for running NetBackup commands from the NetBackup Virtual Appliance
      4.  
        About NetBackup operating system commands
      5.  
        Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
    5. About mounting a remote NFS
      1.  
        Mounting a remote NFS drive
      2.  
        Unmounting an NFS drive
    6. About Auto Image Replication from a NetBackup Virtual Appliance
      1.  
        Prerequisites for Auto Image Replication
      2.  
        Configuring a replication target
      3.  
        Determining the appliance deduplication password
    7.  
      Generating certificates
  10. Monitoring the appliance
    1.  
      About NetBackup Virtual Appliance alerts
    2.  
      Setting up email notifications for a NetBackup Virtual Appliance
    3.  
      Setting up SNMP notifications for a NetBackup Virtual Appliance
    4.  
      Enabling and disabling Call Home from the appliance shell menu
    5.  
      Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
    6. About SNMP
      1.  
        About the Management Information Base (MIB)
    7. About Call Home
      1.  
        Understanding the Call Home workflow
      2.  
        About the Product Improvement Program
    8.  
      About AutoSupport
    9.  
      About storage email alerts
  11. Appliance security
    1. About Symantec Data Center Security on the NetBackup Virtual Appliance
      1.  
        Auditing the SDCS logs on the NetBackup Virtual Appliance
      2.  
        Viewing SDCS audit log details
      3.  
        Changing the SDCS log retention settings on the NetBackup Virtual Appliance
      4.  
        About SDCS event type codes and severity codes on the NetBackup Virtual Appliance
    2.  
      About data security
    3.  
      About data integrity
    4.  
      About data classification
    5.  
      About data encryption
    6.  
      About SSL usage
    7.  
      About the NetBackup Virtual Appliance intrusion detection system
    8.  
      About the NetBackup Virtual Appliance intrusion prevention system
    9.  
      Major components of the NetBackup Virtual Appliance OS
    10.  
      Vulnerability scanning of the NetBackup Virtual Appliance
    11.  
      About the appliance login banner
    12. Setting the appliance login banner
      1.  
        Creating the appliance login banner
      2.  
        Removing the appliance login banner
    13.  
      Log Forwarding feature overview
  12. Upgrading the appliance
    1. About upgrading to NetBackup Virtual Appliance software version 3.1.2
      1.  
        Supported upgrade paths
      2.  
        Preflight check before the upgrade
      3.  
        Appliance behavior during upgrades
      4.  
        About corresponding NetBackup software versions
      5.  
        About the Appliance Install Manager
    2. Requirements and best practices for upgrading NetBackup appliances
      1.  
        Upgrade time estimation
    3.  
      Pre-upgrade tasks for appliance upgrades
    4. Methods for downloading appliance software release updates
      1.  
        Downloading software updates directly to a NetBackup appliance
      2.  
        Downloading software updates to a NetBackup appliance using a client share
    5.  
      Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
    6.  
      Troubleshooting upgrade issues
  13. Appliance restore
    1.  
      About appliance restore
    2.  
      Creating an appliance checkpoint from the appliance shell menu
    3.  
      Rollback to an appliance checkpoint from the appliance shell menu
    4.  
      About NetBackup Virtual Appliance factory reset
    5.  
      Factory reset best practices
    6.  
      How to factory reset the NetBackup Virtual Appliance
  14. Decommissioning and Reconfiguring
    1.  
      About decommissioning a NetBackup Virtual Appliance
    2.  
      Decommissioning a NetBackup Virtual Appliance with the media server role
  15. Troubleshooting
    1.  
      About troubleshooting the NetBackup Virtual Appliance
    2.  
      About contacting Technical Support
    3.  
      Determining the NetBackup Virtual Appliance serial number
    4. About disaster recovery
      1.  
        Recovering a NetBackup appliance master server using NetBackup catalog restore
    5. About NetBackup support utilities
      1.  
        NetBackup Domain Network Analyzer (NBDNA)
      2.  
        NetBackup Support Utility (NBSU)
    6.  
      Troubleshooting NetBackup Virtual Appliance initial deployment issues
    7.  
      Error messages displayed on the NetBackup Virtual Appliance Shell Menu
    8.  
      NetBackup status codes applicable for NetBackup Virtual Appliance
    9.  
      Installing an EEB
    10.  
      Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
  16. Appliance logging
    1.  
      About NetBackup Virtual Appliance log files
    2.  
      Viewing log files using the Support command
    3.  
      Where to find NetBackup Virtual Appliance log files using the Browse command
    4.  
      Enabling and disabling VxMS logging
    5.  
      Gathering device logs on a NetBackup virtual appliance
    6. About forwarding logs to an external server
      1.  
        Uploading certificates for TLS
      2.  
        Enabling log forwarding
      3.  
        Changing the log forwarding interval
      4.  
        Viewing the log forwarding configuration
      5.  
        Disabling log forwarding
  17. Commands overview
    1.  
      About the NetBackup Virtual Appliance Shell Menu
    2.  
      Logging on to the NetBackup Virtual Appliance Shell Menu
    3.  
      Using the NetBackup Virtual Appliance Shell Menu
    4. About the NetBackup Virtual Appliance Shell Menu command views
      1.  
        About the commands under the Appliance view
      2.  
        About the commands under the Manage view
      3.  
        About the commands under the Monitor view
      4.  
        About the commands under the Network view
      5.  
        About the commands under the Reports view
      6.  
        About the commands under the Settings view
      7.  
        About the commands under the Support view
  18. Appendix A. Appliance commands
    1.  
      Appliance > Master
    2.  
      Appliance > Media
    3.  
      Appliance > ShowDedupPassword
    4.  
      Appliance > Status
    5.  
      Appliance > Configure
  19. Appendix B. Manage commands
    1.  
      Manage > Software > Delete
    2.  
      Manage > Software > Download
    3.  
      Manage > Software > List
    4.  
      Manage > Software > Install
    5.  
      Manage > Software > Share
    6.  
      Manage > Software > Readme
    7.  
      Manage > Software > Rollback
    8.  
      Manage > Software > Cancel
    9.  
      Manage > Software > DownloadProgress
    10.  
      Manage > Software > UpgradeStatus
    11.  
      Manage > Storage > Show
    12.  
      Manage > Storage > Add
    13.  
      Manage > Storage > Create
    14.  
      Manage > Storage > Delete
    15.  
      Manage > Storage > Edit
    16.  
      Manage > Storage > Monitor
    17.  
      Manage > Storage > Move
    18.  
      Manage > Storage > Remove
    19.  
      Manage > Storage > Resize
    20.  
      Manage > Storage > Scan
    21.  
      Manage > MountPoints > List
    22.  
      Manage > MountPoints > Mount
    23.  
      Manage > MountPoints > Unmount
    24.  
      Manage > License > Add
    25.  
      Manage > License > List
    26.  
      Manage > License > ListInfo
    27.  
      Manage > License > Remove
    28.  
      Manage > Certificates > Generate
    29.  
      Manage > Certificates > Delete
    30.  
      Manage > NetBackupCLI > Create
    31.  
      Manage > NetBackupCLI > Delete
    32.  
      Manage > NetBackupCLI > List
    33.  
      Manage > NetBackupCLI > PasswordExpiry
  20. Appendix C. Monitor commands
    1.  
      Monitor > Uptime
    2.  
      Monitor > Who
    3.  
      Monitor > NetworkStatus
    4.  
      Monitor > Top
    5.  
      Monitor > MemoryStatus
    6.  
      Monitor > SDCS
    7.  
      Monitor > NetBackup
    8.  
      Monitor > Hardware
  21. Appendix D. Network commands
    1.  
      Network > Configure
    2.  
      Network > Date
    3.  
      Network > DNS
    4.  
      Network > Gateway
    5.  
      Network > Hostname
    6.  
      Network > Hosts
    7.  
      Network > IPv4
    8.  
      Network > IPv6
    9.  
      Network > LinkAggregation
    10.  
      Network > NetStat
    11.  
      Network > NTPServer
    12.  
      Network > Ping
    13.  
      Network > SetProperty
    14.  
      Network > Show
    15.  
      Network > TimeZone
    16.  
      Network > TraceRoute
    17.  
      Network > Unconfigure
    18.  
      Network > WANOptimization
  22. Appendix E. Reports commands
    1.  
      Reports > Deduplication
    2.  
      Reports > Process
  23. Appendix F. Settings commands
    1.  
      Settings > Deduplication
    2.  
      Settings > LifeCycle
    3.  
      Settings > LogForwarding
    4.  
      Settings > NetBackup
    5.  
      Settings > Password
    6.  
      Settings > SystemLocale
    7.  
      Settings > Share
    8.  
      Settings > Sysctl
    9.  
      Settings > Notifications > LoginBanner
    10.  
      Settings > Security > Authentication > LDAP
    11.  
      Settings > Security > Authentication > ActiveDirectory
    12.  
      Settings > Security > Authentication > Kerberos
    13.  
      Settings > Security > Authentication > LocalUser
    14.  
      Settings > Security > Authorization
    15.  
      Settings > Alerts > CallHome
    16.  
      Settings > Alerts > SNMP
    17.  
      Settings > Alerts > Email
    18.  
      Settings > Alerts > Hardware
  24. Appendix G. Support commands
    1.  
      Support > Checkpoint
    2.  
      Support > DataCollect
    3.  
      Support > Disk
    4.  
      Support > Errors
    5.  
      Support > FactoryReset
    6.  
      Support > InfraServices
    7.  
      Support > iostat
    8.  
      Support > Logs
    9.  
      Support > Maintenance
    10.  
      Support > Messages
    11.  
      Support > NBDNA
    12.  
      Support > nbperfchk
    13.  
      Support > NBSU
    14.  
      Support > Processes
    15.  
      Support > Reboot
    16.  
      Support > Service
    17.  
      Support > Shutdown
    18.  
      Support > Storage SanityCheck
    19.  
      Support > Storage Reset
    20.  
      Support > Test

Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server

This section describes how to perform the initial configuration on a NetBackup Virtual Appliance with the combined master and media server role.

You do not need this procedure if the product file supports automatic initial configuration after the deployment.

To perform the initial configuration on a NetBackup Virtual Appliance with the combined master and media server role

  1. After you have deployed a new virtual appliance, log on to the NetBackup Virtual Appliance Shell Menu.

    The logon is admin, and the default password is P@ssw0rd.

  2. Use the following command to start the initial configuration:

    Main > Appliance > Configure

    A message about the Virtual Appliance Initial Configuration Wizard appears. This wizard will walk you through the process to configure this appliance.

    The wizard takes you to the first step for network configuration.

    Specify the following:

    • Hostname

      Enter a short host name or a fully qualified domain name (FQDN) for this appliance. As a best practice, Veritas recommends that you use an FQDN.

      Caution:

      After the initial deployment has completed successfully, the only way to change the host name is to redeploy the appliance.

      Note:

      If you plan to configure Active Directory (AD) authentication on this appliance, the host name must be 15 characters or less. Otherwise, AD configuration can fail.

    • DNS domain name

      Enter a DNS domain name for this appliance.

    • IPv4 address

      Enter the IPv4 address to be used for this appliance.

    • Netmask

      Enter the netmask that corresponds to the IP address.

    • Gateway IP address

      Enter the IPv4 address of the gateway (network point) that acts as an entrance to another network.

    • DNS server 1 IP address

      Enter the IPv4 address of the primary DNS server for this appliance.

    • DNS server 2 IP address(Optional)

      Enter the IPv4 address of the secondary DNS server for this appliance.

    When you are prompted with the following message, choose whether you want to add the host name and IP address to the HOSTS file.

    The host name must be resolvable with a DNS or a HOSTS file for the initial configuration to be successful. Do you want to write the host name resolution information to the HOSTS file? [yes, no](no)

    Note:

    The host name must be resolvable with a DNS server or a HOSTS file for the initial configuration to be successful. If DNS is not available, you can add the host name and IP address to the HOSTS file.

  3. After the network configuration is completed, the wizard takes you to the second step for the Smart Meter customer registration key.

    Veritas Smart Meter helps you manage your NetBackup deployment more efficiently, spot trends, and plan for the future. To obtain a key, follow the onscreen prompts as described below:

    • Log in to the Veritas Smart Meter site with your VEMS credentials and go to the Registration Keys page to download the key.

    • The following shares have been opened on this appliance:

      CIFS share \<hostname or ip>\incoming_patches\customer_registration/

      NFS share <hostname or ip>:/inst/patch/incoming/customer_registration/

      Mount one of these share paths.

    • Upload the veritas_customer_registration_key.json file to the mounted share path.

  4. Once the file is uploaded, the wizard takes you to the third step for storage configuration.

    Specify the following:

    • AdvancedDisk disk pool name

      Enter a name for the AdvancedDisk disk pool on the appliance.

    • AdvancedDisk storage unit name

      Enter a name for the AdvancedDisk storage unit on the appliance.

    • MSDP storage unit name

      Enter a name for the MSDP storage unit on the appliance.

    • MSDP disk pool name

      Enter a name for the MSDP disk pool on the appliance.

    The storage configuration may take several minutes.

  5. Use the following command to verify that the automatic configuration completed successfully:

    Main > Appliance > Status

    The command output should contain a message similar to the following:

    Appliance Version is 3.1.2.
    
    Appliance is configured as master appliance.
    

    If the output does not show that the appliance is configured as a master appliance, you need to redeploy the appliance or perform other troubleshooting steps to fix the issue before you proceed to the next step. See Troubleshooting NetBackup Virtual Appliance initial deployment issues.

  6. Use the following commands to change the admin, the maintenance, and the nbasecadmin account passwords from the known default password (P@ssw0rd):
    • Main > Settings > Password admin

    • Main > Settings > Password maintenance

    • Main > Settings > Password nbasecadmin

      Note:

      You cannot access the NetBackup web UI until you have changed the nbasecadmin user password.

    See Changing NetBackup Virtual Appliance user passwords.

  7. Use the following command to set the time zone:

    Main > Network > TimeZone Set

    Select the appropriate time zone from the displayed list.

  8. Use the following command to add a Network Time Protocol (NTP) server:

    Main > Network > NTPServer Add <Server>

    Where <Server> is the name of the NTPServer.

  9. Add a permanent license key before the evaluation key expires with the following command:

    Main > Manage > License > Add

    You can locate your permanent license key from the Veritas Entitlement Management System (VEMS). To access VEMS, click Licensing on the Veritas Support website.

    Warning:

    The NetBackup Virtual Appliance has a specific license key, and if the correct key is not installed, the appliance services stop functioning after the evaluation key expires. Make sure that the permanent license key that you add is correct for NetBackup Virtual Appliance.

    See Managing license keys on the NetBackup Virtual Appliance.

  10. (Optional)

    If you want to configure an IPv6 address for the appliance, run the following command:

    Main > Network > IPv6 <IPAddress> <Prefix> InterfaceName

    Where <IPAddress> is the IPv6 address and <Prefix> is the prefix length.

    See About IPv4-IPv6-based network support.

  11. (Optional)

    If you want to configure an IPv6 DNS server on the appliance, run the following command:

    Main > Network > DNS Add NameServer <IPAddress>

    Where <IPAddress> is the IPv6 address of the additional DNS server. Only global-scope and unique-local IPv6 addresses are allowed.

    See Configuring DNS and host name mapping for the NetBackup Virtual Appliance.

  12. Log on to the appliance from the NetBackup Administration Console and activate the NetBackup catalog backup policy.

    By default, the appliance creates an inactive backup policy that uses a Storage Lifecycle Policy (SLP) to protect the NetBackup catalog. The SLP backs up the data to AdvancedDisk and then duplicates it to MSDP. You are then able to use Auto Image Replication to save your catalog backup off site. Veritas recommends that you use this replication-based strategy for disaster recovery (DR) due to the combined master and media server role of the appliance.

    To activate the policy, navigate to the NetBackup Management > Policies tab in the Administration Console, right-click on the nbu-catalog policy, and select Activate.

    Note:

    You must set a encryption passphrase for the disaster recovery package for the catalog to be successful. Catalog backups continue to fail until the passphrase is set.

    For more information about the security requirements for disaster recovery , see the NetBackup Security and Encryption Guide.

    If you plan to use AdvancdDisk to back up your clients, note that the AdvancedDisk does not support Auto Image Replication. If you want to save the data off site, create an SLP to duplicate the backup data on AdvancedDisk to MSDP. You are then able to use Auto Image Replication to transfer the data off site.

After the appliance is configured and operational, you are ready to install NetBackup client software on the computers that you want to back up.

See the NetBackup Installation Guide for how to install NetBackup clients.