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Veritas NetBackup™ Virtual Appliance Documentation

Last Published: 2019-11-04

Product(s): Appliances (3.1.2)

Platform: NetBackup Virtual Appliance

Getting to know the NetBackup Virtual Appliance
1. NetBackup Virtual Appliance product description
2. NetBackup Virtual Appliance supported features
3. About the NetBackup Virtual Appliance documentation
4. NetBackup Virtual Appliance 3.1.2 new features, enhancements, and changes
5. Known limitations of the NetBackup Virtual Appliance 3.1.2 release
6. Operational Notes for the NetBackup Virtual Appliance 3.1.2 release
Preparing to deploy the appliance
1. NetBackup Virtual Appliance product files (OVF templates)
2. NetBackup Virtual Appliance deployment methods
3. NetBackup Virtual Appliance deployment guidelines
  1. NetBackup Virtual Appliance initial deployment checklist
Deploying and configuring the appliance
1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
2. How to deploy and configure a NetBackup Virtual Appliance media server
3. How to deploy and configure a NetBackup Virtual Appliance master server
4. How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
Post initial configuration procedures
1. About modifying the NetBackup Virtual Appliance settings
2. Adding a permanent license key if an evaluation license key expires
3. Managing license keys on the NetBackup Virtual Appliance
Appliance common tasks
1. Common tasks in NetBackup Virtual Appliance
Storage management
1. About NetBackup Virtual Appliance storage configuration
Network connection management
1. About IPv4-IPv6-based network support
2. Network settings for the NetBackup Virtual Appliance
3. Configuring DNS and host name mapping for the NetBackup Virtual Appliance
4. Setting the date and time on a NetBackup Virtual Appliance
5. Configuring static routes on the NetBackup Virtual Appliance
6. Expanding the bandwidth on the NetBackup Virtual Appliance
Managing users
1. About managing NetBackup Virtual Appliance users
2. About NetBackup Virtual Appliance account types
3. Adding NetBackup Virtual Appliance users
4. Deleting NetBackup Virtual Appliance users
5. Adding NetBackup Virtual Appliance user groups
6. Deleting NetBackup Virtual Appliance user groups
7. Granting roles to NetBackup Virtual Appliance users and user groups
8. Revoking roles from NetBackup Virtual Appliance users and user groups
9. About user name and password specifications
10. Changing NetBackup Virtual Appliance user passwords
11. About password management and recovery
12. About authenticating LDAP users
13. About authenticating Active Directory users
  1. Adding an Active Directory server configuration
  2. Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
14. About authenticating Kerberos-NIS users
  1. Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
  2. Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
15. Generic user authentication guidelines
16. About user authorization on the NetBackup Virtual Appliance
17. Creating NetBackup administrator user accounts
18. Deleting NetBackup administrator user accounts
Using the appliance
1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
2. About Copilot functionality and Share management
3. About NetBackup Virtual Appliance as a VMware backup host
  1. NetBackup Virtual Appliance as backup host: component overview
  2. Notes on NetBackup Virtual Appliance as a VMware backup host
4. About running NetBackup commands from the appliance
5. About mounting a remote NFS
  1. Mounting a remote NFS drive
  2. Unmounting an NFS drive
6. About Auto Image Replication from a NetBackup Virtual Appliance
7. Generating certificates
Monitoring the appliance
1. About NetBackup Virtual Appliance alerts
2. Setting up email notifications for a NetBackup Virtual Appliance
3. Setting up SNMP notifications for a NetBackup Virtual Appliance
4. Enabling and disabling Call Home from the appliance shell menu
5. Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
6. About SNMP
  1. About the Management Information Base (MIB)
7. About Call Home
  1. Understanding the Call Home workflow
  2. About the Product Improvement Program
8. About AutoSupport
9. About storage email alerts
Appliance security
1. About Symantec Data Center Security on the NetBackup Virtual Appliance
2. About data security
3. About data integrity
4. About data classification
5. About data encryption
6. About SSL usage
7. About the NetBackup Virtual Appliance intrusion detection system
8. About the NetBackup Virtual Appliance intrusion prevention system
9. Major components of the NetBackup Virtual Appliance OS
10. Vulnerability scanning of the NetBackup Virtual Appliance
11. About the appliance login banner
12. Setting the appliance login banner
  1. Creating the appliance login banner
  2. Removing the appliance login banner
13. Log Forwarding feature overview
Upgrading the appliance
1. About upgrading to NetBackup Virtual Appliance software version 3.1.2
2. Requirements and best practices for upgrading NetBackup appliances
  1. Upgrade time estimation
3. Pre-upgrade tasks for appliance upgrades
4. Methods for downloading appliance software release updates
  1. Downloading software updates directly to a NetBackup appliance
  2. Downloading software updates to a NetBackup appliance using a client share
5. Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
6. Troubleshooting upgrade issues
Appliance restore
1. About appliance restore
2. Creating an appliance checkpoint from the appliance shell menu
3. Rollback to an appliance checkpoint from the appliance shell menu
4. About NetBackup Virtual Appliance factory reset
5. Factory reset best practices
6. How to factory reset the NetBackup Virtual Appliance
Decommissioning and Reconfiguring
1. About decommissioning a NetBackup Virtual Appliance
2. Decommissioning a NetBackup Virtual Appliance with the media server role
Troubleshooting
1. About troubleshooting the NetBackup Virtual Appliance
2. About contacting Technical Support
3. Determining the NetBackup Virtual Appliance serial number
4. About disaster recovery
  1. Recovering a NetBackup appliance master server using NetBackup catalog restore
5. About NetBackup support utilities
  1. NetBackup Domain Network Analyzer (NBDNA)
  2. NetBackup Support Utility (NBSU)
6. Troubleshooting NetBackup Virtual Appliance initial deployment issues
7. Error messages displayed on the NetBackup Virtual Appliance Shell Menu
8. NetBackup status codes applicable for NetBackup Virtual Appliance
9. Installing an EEB
10. Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
Appliance logging
1. About NetBackup Virtual Appliance log files
2. Viewing log files using the Support command
3. Where to find NetBackup Virtual Appliance log files using the Browse command
4. Enabling and disabling VxMS logging
5. Gathering device logs on a NetBackup virtual appliance
6. About forwarding logs to an external server
Commands overview
1. About the NetBackup Virtual Appliance Shell Menu
2. Logging on to the NetBackup Virtual Appliance Shell Menu
3. Using the NetBackup Virtual Appliance Shell Menu
4. About the NetBackup Virtual Appliance Shell Menu command views
Appendix A. Appliance commands
1. Appliance > Master
2. Appliance > Media
3. Appliance > ShowDedupPassword
4. Appliance > Status
5. Appliance > Configure
Appendix B. Manage commands
1. Manage > Software > Delete
2. Manage > Software > Download
3. Manage > Software > List
4. Manage > Software > Install
5. Manage > Software > Share
6. Manage > Software > Readme
7. Manage > Software > Rollback
8. Manage > Software > Cancel
9. Manage > Software > DownloadProgress
10. Manage > Software > UpgradeStatus
11. Manage > Storage > Show
12. Manage > Storage > Add
13. Manage > Storage > Create
14. Manage > Storage > Delete
15. Manage > Storage > Edit
16. Manage > Storage > Monitor
17. Manage > Storage > Move
18. Manage > Storage > Remove
19. Manage > Storage > Resize
20. Manage > Storage > Scan
21. Manage > MountPoints > List
22. Manage > MountPoints > Mount
23. Manage > MountPoints > Unmount
24. Manage > License > Add
25. Manage > License > List
26. Manage > License > ListInfo
27. Manage > License > Remove
28. Manage > Certificates > Generate
29. Manage > Certificates > Delete
30. Manage > NetBackupCLI > Create
31. Manage > NetBackupCLI > Delete
32. Manage > NetBackupCLI > List
33. Manage > NetBackupCLI > PasswordExpiry
Appendix C. Monitor commands
1. Monitor > Uptime
2. Monitor > Who
3. Monitor > NetworkStatus
4. Monitor > Top
5. Monitor > MemoryStatus
6. Monitor > SDCS
7. Monitor > NetBackup
8. Monitor > Hardware
Appendix D. Network commands
1. Network > Configure
2. Network > Date
3. Network > DNS
4. Network > Gateway
5. Network > Hostname
6. Network > Hosts
7. Network > IPv4
8. Network > IPv6
9. Network > LinkAggregation
10. Network > NetStat
11. Network > NTPServer
12. Network > Ping
13. Network > SetProperty
14. Network > Show
15. Network > TimeZone
16. Network > TraceRoute
17. Network > Unconfigure
18. Network > WANOptimization
Appendix E. Reports commands
1. Reports > Deduplication
2. Reports > Process
Appendix F. Settings commands
1. Settings > Deduplication
2. Settings > LifeCycle
3. Settings > LogForwarding
4. Settings > NetBackup
5. Settings > Password
6. Settings > SystemLocale
7. Settings > Share
8. Settings > Sysctl
9. Settings > Notifications > LoginBanner
10. Settings > Security > Authentication > LDAP
11. Settings > Security > Authentication > ActiveDirectory
12. Settings > Security > Authentication > Kerberos
13. Settings > Security > Authentication > LocalUser
14. Settings > Security > Authorization
15. Settings > Alerts > CallHome
16. Settings > Alerts > SNMP
17. Settings > Alerts > Email
18. Settings > Alerts > Hardware
Appendix G. Support commands
1. Support > Checkpoint
2. Support > DataCollect
3. Support > Disk
4. Support > Errors
5. Support > FactoryReset
6. Support > InfraServices
7. Support > iostat
8. Support > Logs
9. Support > Maintenance
10. Support > Messages
11. Support > NBDNA
12. Support > nbperfchk
13. Support > NBSU
14. Support > Processes
15. Support > Reboot
16. Support > Service
17. Support > Shutdown
18. Support > Storage SanityCheck
19. Support > Storage Reset
20. Support > Test

How to factory reset the NetBackup Virtual Appliance

Note:

Factory reset is only supported on a NetBackup Virtual Appliance media server.

The following procedure describes how to start a factory reset operation from the appliance shell menu.

Note:

A factory reset operation returns the password to the original, default value.

To begin a factory reset from the appliance shell menu

Log on to the appliance as an administrator and open the appliance shell menu.

Enter Main_Menu > Support > FactoryReset. This command shows the following messages and requires you to answer the following questions before the factory reset begins.

- [Info] Disable interrupt (CTRL-C), quit, and suspend signals
+---------------------------+
|  Appliance Factory Reset  |
+---------------------------+
Appliance factory reset will reset the entire system to the factory installed image. 
The appliance will have the following components reset to the factory restored 
settings/image:
1) Appliance Operating System
2) Appliance Software
3) NetBackup Software
4) Networking configuration (optionally retain)
5) Storage configuration and backup data (optionally retain)

- [Info] Running factory reset validation...please wait (approx 2 mins)
- [Info] Factory reset validation successful.

RESET NETWORK CONFIGURATION [Optional]
        -- Resets the IP and routing configuration.
        -- Resets the DNS configuration.
 >> Do you want to reset the network configuration? [yes/no] (yes) no

RESET STORAGE CONFIGURATION and BACKUP DATA [Optional]
        -- Removes all the images on the AdvancedDisk, MSDP, and Share partitions.
        -- Resets the storage partitions.
- [Warning] Performing a factory reset interrupts all share activity and removes 
and resets all share data. Unmount all the shares on clients before continuing 
with this operation.
 >> Do you want to delete images and reset backup data? [yes/no] (yes) yes
 >> Resetting the storage configuration will remove all backup data on the storage 
partitions and any connected expansion units. This is not reversible. Are you sure 
you want to reset storage configuration? [yes/no] (yes) yes
 >> A reboot of the appliance is required to complete the factory reset. Reboot 
automatically after reset? [yes/no] (no) yes
 >> Automatically rebooting after the reset will not provide you with an opportunity 
to review the progress/final status of the reset. Are you sure you would like to 
automatically reboot? [yes/no] (no) yes

After you respond to these questions, the Factory Reset Summary is shown. The following is an example of the summary:

FACTORY RESET SUMMARY
---------------------
Reset Appliance OS, software configuration          : [YES]
Reset Appliance network configuration               : [NO]
Reset Appliance storage configuration (REMOVE DATA) : [YES]
Auto reboot after reset?                            : [YES]

 >> WARNING: An appliance factory reset cannot be reversed! Continue 
with factory reset?? (yes/no)

The following warning appears. If you want to begin the factory reset operation, enter Yes.
```
WARNING: An appliance factory reset cannot be reversed!
Continue with factory reset?? (yes/no) yes
```
The factory reset continues and info messages are shown.

See About NetBackup Virtual Appliance factory reset.