Veritas NetBackup™ Virtual Appliance Documentation
- Getting to know the NetBackup Virtual Appliance
- NetBackup Virtual Appliance product description
- Preparing to deploy the appliance
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance master server
- How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- Post initial configuration procedures
- Appliance common tasks
- Storage management
- About NetBackup Virtual Appliance storage configuration
- About viewing storage space information using the Show command
- About NetBackup Virtual Appliance storage configuration
- Network connection management
- Managing users
- About authenticating LDAP users
- About authenticating Active Directory users
- About authenticating Kerberos-NIS users
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Using the appliance
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- About Copilot functionality and Share management
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- Monitoring the appliance
- About SNMP
- About Call Home
- Appliance security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- Setting the appliance login banner
- Upgrading the appliance
- About upgrading to NetBackup Virtual Appliance software version 3.1.2
- Requirements and best practices for upgrading NetBackup appliances
- Methods for downloading appliance software release updates
- Appliance restore
- Decommissioning and Reconfiguring
- Troubleshooting
- About disaster recovery
- About NetBackup support utilities
- Appliance logging
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Manage commands
- Appendix C. Monitor commands
- Appendix D. Network commands
- Appendix E. Reports commands
- Appendix F. Settings commands
- Appendix G. Support commands
Factory reset best practices
This topic contains best-practice information about factory reset operations.
If you choose the Storage Reset option during a factory reset, the data or storage may not be deleted. This situation happens if one or more partitions are in use or some processes continue to access the partition. To remove the storage in this scenario, run the Support > Storage Reset command after performing a factory reset.
The following is an example of an error message that is displayed when storage is not reset:
- [Error] Failed to unmount the 'Configuration' partition '0' because the partition is currently in use. Restarting the appliance and retrying the operation may help to resolve the issue. Contact Veritas Technical Support if the issue persists.
Note:
The Storage Reset command is only available when the appliance is in a factory state.
Make sure to stop all running backup, duplication, or restore jobs before performing a Factory Reset. NetBackup storage objects, storage units, disk pools, and storage servers on the master server that belong to the media server appliance are not cleaned up if a Factory Reset operation is performed while backup, duplication or restore jobs are still in progress.