Veritas NetBackup™ Virtual Appliance Documentation
- Getting to know the NetBackup Virtual Appliance
- NetBackup Virtual Appliance product description
- Preparing to deploy the appliance
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance master server
- How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- Post initial configuration procedures
- Appliance common tasks
- Storage management
- About NetBackup Virtual Appliance storage configuration
- About viewing storage space information using the Show command
- About NetBackup Virtual Appliance storage configuration
- Network connection management
- Managing users
- About authenticating LDAP users
- About authenticating Active Directory users
- About authenticating Kerberos-NIS users
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Using the appliance
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- About Copilot functionality and Share management
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- Monitoring the appliance
- About SNMP
- About Call Home
- Appliance security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- Setting the appliance login banner
- Upgrading the appliance
- About upgrading to NetBackup Virtual Appliance software version 3.1.2
- Requirements and best practices for upgrading NetBackup appliances
- Methods for downloading appliance software release updates
- Appliance restore
- Decommissioning and Reconfiguring
- Troubleshooting
- About disaster recovery
- About NetBackup support utilities
- Appliance logging
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Manage commands
- Appendix C. Monitor commands
- Appendix D. Network commands
- Appendix E. Reports commands
- Appendix F. Settings commands
- Appendix G. Support commands
About contacting Technical Support
The Technical Support website has a wealth of information that can help you solve NetBackup Virtual Appliance problems. You can access Technical Support at the following URL:
When you report an issue to Support, keep the following information at hand:
Run the Monitor > Hardware ShowHealth Appliance [Product] command to detect the serial number of your appliance and note it down for future use.
See Determining the NetBackup Virtual Appliance serial number.
Refer to the appliance error message documentation and confirm the recommended action.
See Error messages displayed on the NetBackup Virtual Appliance Shell Menu.
See NetBackup status codes applicable for NetBackup Virtual Appliance.
Gather device logs using the Datacollect command.
Ensure that Call Home is enabled and the proxy settings provided are correct.
See Enabling and disabling Call Home from the appliance shell menu.
See Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu.
More Information