Veritas NetBackup™ Virtual Appliance Documentation
- Getting to know the NetBackup Virtual Appliance
- NetBackup Virtual Appliance product description
- NetBackup Virtual Appliance supported features
- About the NetBackup Virtual Appliance documentation
- NetBackup Virtual Appliance 3.1.2 new features, enhancements, and changes
- Known limitations of the NetBackup Virtual Appliance 3.1.2 release
- Operational Notes for the NetBackup Virtual Appliance 3.1.2 release
- Preparing to deploy the appliance
- Deploying and configuring the appliance
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- Using the vSphere Client to deploy a combined master and media server appliance
- Using the OVF Tool to deploy a combined master and media server appliance
- Performing the initial configuration on a NetBackup Virtual Appliance combined master and media server
- Completing the initial configuration of the NetBackup Virtual Appliance combined master and media server
- How to deploy and configure a NetBackup Virtual Appliance media server
- How to deploy and configure a NetBackup Virtual Appliance master server
- How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
- How to deploy and configure a NetBackup Virtual Appliance combined master and media server
- Post initial configuration procedures
- Appliance common tasks
- Storage management
- About NetBackup Virtual Appliance storage configuration
- About viewing storage space information using the Show command
- Resizing a partition
- Troubleshooting resize-related issues
- Moving a partition
- Monitoring the progress of storage manipulation tasks
- Scanning storage devices using the NetBackup Virtual Appliance Shell Menu
- Adding storage space for the NetBackup Virtual Appliance
- Removing an existing storage disk
- About NetBackup Virtual Appliance storage configuration
- Network connection management
- About IPv4-IPv6-based network support
- Network settings for the NetBackup Virtual Appliance
- Configuring DNS and host name mapping for the NetBackup Virtual Appliance
- Setting the date and time on a NetBackup Virtual Appliance
- Configuring static routes on the NetBackup Virtual Appliance
- Expanding the bandwidth on the NetBackup Virtual Appliance
- Managing users
- About managing NetBackup Virtual Appliance users
- About NetBackup Virtual Appliance account types
- Adding NetBackup Virtual Appliance users
- Deleting NetBackup Virtual Appliance users
- Adding NetBackup Virtual Appliance user groups
- Deleting NetBackup Virtual Appliance user groups
- Granting roles to NetBackup Virtual Appliance users and user groups
- Revoking roles from NetBackup Virtual Appliance users and user groups
- About user name and password specifications
- Changing NetBackup Virtual Appliance user passwords
- About password management and recovery
- About authenticating LDAP users
- Adding or modifying an LDAP server configuration on the NetBackup Virtual Appliance
- Importing an LDAP server configuration for the NetBackup Virtual Appliance
- Setting the SSL certification for LDAP on the NetBackup Virtual Appliance
- Exporting an LDAP server configuration from the NetBackup Virtual Appliance
- Unconfiguring LDAP user authentication on the NetBackup Virtual Appliance
- Disabling LDAP user authentication on the NetBackup Virtual Appliance
- Enabling LDAP user authentication on the NetBackup Virtual Appliance
- Adding an LDAP attribute mapping on the NetBackup Virtual Appliance
- Deleting an LDAP attribute mapping on the NetBackup Virtual Appliance
- About authenticating Active Directory users
- About authenticating Kerberos-NIS users
- Generic user authentication guidelines
- About user authorization on the NetBackup Virtual Appliance
- Creating NetBackup administrator user accounts
- Deleting NetBackup administrator user accounts
- Using the appliance
- About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
- About Copilot functionality and Share management
- About NetBackup Virtual Appliance as a VMware backup host
- About running NetBackup commands from the appliance
- Running NetBackup commands from the NetBackup Virtual Appliance
- Creating a NetBackup touch file from the NetBackup Virtual Appliance
- Best practices for running NetBackup commands from the NetBackup Virtual Appliance
- About NetBackup operating system commands
- Known limitations of running NetBackup commands from the NetBackup Virtual Appliance
- About mounting a remote NFS
- About Auto Image Replication from a NetBackup Virtual Appliance
- Generating certificates
- Monitoring the appliance
- About NetBackup Virtual Appliance alerts
- Setting up email notifications for a NetBackup Virtual Appliance
- Setting up SNMP notifications for a NetBackup Virtual Appliance
- Enabling and disabling Call Home from the appliance shell menu
- Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
- About SNMP
- About Call Home
- About AutoSupport
- About storage email alerts
- Appliance security
- About Symantec Data Center Security on the NetBackup Virtual Appliance
- About data security
- About data integrity
- About data classification
- About data encryption
- About SSL usage
- About the NetBackup Virtual Appliance intrusion detection system
- About the NetBackup Virtual Appliance intrusion prevention system
- Major components of the NetBackup Virtual Appliance OS
- Vulnerability scanning of the NetBackup Virtual Appliance
- About the appliance login banner
- Setting the appliance login banner
- Log Forwarding feature overview
- Upgrading the appliance
- About upgrading to NetBackup Virtual Appliance software version 3.1.2
- Requirements and best practices for upgrading NetBackup appliances
- Pre-upgrade tasks for appliance upgrades
- Methods for downloading appliance software release updates
- Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
- Troubleshooting upgrade issues
- Appliance restore
- Decommissioning and Reconfiguring
- Troubleshooting
- About troubleshooting the NetBackup Virtual Appliance
- About contacting Technical Support
- Determining the NetBackup Virtual Appliance serial number
- About disaster recovery
- About NetBackup support utilities
- Troubleshooting NetBackup Virtual Appliance initial deployment issues
- Error messages displayed on the NetBackup Virtual Appliance Shell Menu
- NetBackup status codes applicable for NetBackup Virtual Appliance
- Installing an EEB
- Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
- Appliance logging
- Commands overview
- Appendix A. Appliance commands
- Appendix B. Manage commands
- Manage > Software > Delete
- Manage > Software > Download
- Manage > Software > List
- Manage > Software > Install
- Manage > Software > Share
- Manage > Software > Readme
- Manage > Software > Rollback
- Manage > Software > Cancel
- Manage > Software > DownloadProgress
- Manage > Software > UpgradeStatus
- Manage > Storage > Show
- Manage > Storage > Add
- Manage > Storage > Create
- Manage > Storage > Delete
- Manage > Storage > Edit
- Manage > Storage > Monitor
- Manage > Storage > Move
- Manage > Storage > Remove
- Manage > Storage > Resize
- Manage > Storage > Scan
- Manage > MountPoints > List
- Manage > MountPoints > Mount
- Manage > MountPoints > Unmount
- Manage > License > Add
- Manage > License > List
- Manage > License > ListInfo
- Manage > License > Remove
- Manage > Certificates > Generate
- Manage > Certificates > Delete
- Manage > NetBackupCLI > Create
- Manage > NetBackupCLI > Delete
- Manage > NetBackupCLI > List
- Manage > NetBackupCLI > PasswordExpiry
- Appendix C. Monitor commands
- Appendix D. Network commands
- Network > Configure
- Network > Date
- Network > DNS
- Network > Gateway
- Network > Hostname
- Network > Hosts
- Network > IPv4
- Network > IPv6
- Network > LinkAggregation
- Network > NetStat
- Network > NTPServer
- Network > Ping
- Network > SetProperty
- Network > Show
- Network > TimeZone
- Network > TraceRoute
- Network > Unconfigure
- Network > WANOptimization
- Appendix E. Reports commands
- Appendix F. Settings commands
- Settings > Deduplication
- Settings > LifeCycle
- Settings > LogForwarding
- Settings > NetBackup
- Settings > Password
- Settings > SystemLocale
- Settings > Share
- Settings > Sysctl
- Settings > Notifications > LoginBanner
- Settings > Security > Authentication > LDAP
- Settings > Security > Authentication > ActiveDirectory
- Settings > Security > Authentication > Kerberos
- Settings > Security > Authentication > LocalUser
- Settings > Security > Authorization
- Settings > Alerts > CallHome
- Settings > Alerts > SNMP
- Settings > Alerts > Email
- Settings > Alerts > Hardware
- Appendix G. Support commands
- Support > Checkpoint
- Support > DataCollect
- Support > Disk
- Support > Errors
- Support > FactoryReset
- Support > InfraServices
- Support > iostat
- Support > Logs
- Support > Maintenance
- Support > Messages
- Support > NBDNA
- Support > nbperfchk
- Support > NBSU
- Support > Processes
- Support > Reboot
- Support > Service
- Support > Shutdown
- Support > Storage SanityCheck
- Support > Storage Reset
- Support > Test
Name
Main > Support > Logs — Manage logging setting, view and share logs files.
SYNOPSIS
Browse
Delete Date LogType
GetLevel
SetLevel Option Level
Share
VxLogView JobID job_id
VxLogView Minutes minutes_ago
VxLogView Module module_name
Upload JobID jobid case_num
Upload Time start end case_num
DESCRIPTION
Use this command to do the following functions:
Browse the appliance log directories and files.
You can use the Browse command to view the log directories and log files that are configured in your appliance. When you run the Browse command the command prompt changes to LOGROOT/>. From the LOGROOT/ command prompt you can run the following commands to list, view, and change directories:
ls - List the directories and files
tree - Provides a tree-view of the directories and files.
cd DIR - Use to change the directory, where DIR is the directory name. For example, you can use cd ., cd .., and cd -.
less FILE - Provides a read-only view of a file. You must enter the letter q or quit to exit this view.
exit|quit - Enables you to exit the log shell.
help|? - Use either of these two commands to display help.
From the LOGROOT/> command prompt, you can use the ls command to see the following log directories on the host:
APPLIANCE
NBU
OS
PD
To see the log files from within a log directory, you must change directories to the log directory that contains the log files that you want to view. After you change directories, the same commands that were available under the LOGROOT/ view are available for each of the log directories.
For example, to see the operating system (OS) log files, you must first enter cd OS at the LOGROOT/> command prompt. The command prompt changes to LOGROOT/OS>/. Then you can enter ls to see the file names. Finally, you can use the less filename command to view a read-only version of the log file.
Set the level of debug logs
Use the SetLevel command to set the NetBackup log level for an appliance component that you choose. The range begins with zero and can differ for each component. A value of zero means that logging is at its lowest level.
In addition, you can use the GetLevel command to get the NetBackup log level.
Export or remove CIFS and NFS shares for the logs.
Use the Share Open command to export the CIFS and the NFS shares for the logs. The Share Close command removes the CIFS and the NFS shares for the logs.
Display debug information from the VxLog files.
Use the VxLogView command to display log files for specific job or by a set duration of time.
Upload the NetBackup log files for your appliance to Support. The files that you send can be based on the job ID, the time that the log files were taken, or the default-based duration.
If an issue occurs and you decide you need additional support, you should call Veritas Technical Support and open a customer case. The customer support contact assigns a unique customer case number that identifies you, your company information, and your issue. To further help you diagnose the issue, the customer support contact needs to obtain a copy of your appliance log files. You can use the Upload command to send all of the log files that are associated with your appliance to Support.
The following procedure describes the process that you use to send the log files from your appliance to Technical Support.
To configure your appliance to upload log files using the Logs Upload command
- Make sure that you have a customer case number assigned to your issue. If you do not have a case number, contact Technical Support and have a customer case opened and a unique customer case number assigned to your issue. The customer case number is used to create the name of the file that you send to Support. That helps the technical support contact identify the file that you sent.
- Log on to your appliance as the administrator.
- Enter the Main > Support view.
- Type one of the following commands to create a log set for technical support. Depending on the nature of your issue, technical support may ask you to use one of the following commands to create the log set. Each of these commands creates a .tar file that is based on the job ID, a specific start and end time, or a default duration of four hours.
Type Logs Upload Jobid jobid case_num.
This command creates a .tar file that contains log files that are based on the job ID.
Type Logs Upload Time start End case_num.
This command creates a .tar file that contains log files that are based on the default duration of four hours
Where case_num is the customer case number that was issued to you by your NetBackup Support contact. This number becomes a part of the .tar file name so your Technical Support contact can identify the files that came from your appliance.
Where jobid is the job ID number that is used to collect the logs.
Where start and End are the start date and the end date of the logs to collect.
OPTIONS
- Browse
Use the show the appliance logs.
- Delete Date LogType
Use this command to delete archived log files. Here, Date defines the date until which you want to delete archived log files. LogType is the product name for which you want to delete the archived log files.
The available LogType options are the following:
CoreDump/NetBackup/Puredisk/ALL
- GetLevel
Use to view the NetBackup log levels
- SetLevel Option Level
Use to set the NetBackup log levels. Where Option is the appliance component. For example, an appliance component can be NetBackup or PureDisk. In addition, Level is the appliance logging level. For NetBackup, you can select a level from 0 to 5 and for PureDisk, you can select a level from 0 to 10. Zero provides the lowest level of logging that is available.
- Share
Use to extract the CIFS and the NFS shares for the logs.
For CIFS, you must map the share using the appliance "admin" user's credentials.
- VxLogView JobID job_id
Display debug information from the log files by designating a specific job ID as the criteria by which the information is parsed.
Where job_id is the NetBackup job that you determine you want to view from the debug information.
- VxLogView Minutes minutes_ago
Display debug information from the log files using time (in minutes) as the criteria by which the information is parsed.
Where minutes_ago is the amount of time, in minutes, used to determine how much of the past debug information to display.
- VxLogView Module module_name
Display debug information from the log files by designating a specific logging module as the criteria by which the information is parsed.
Where module_name is the module from which you want to view log files. You can select from the following modules:
All/CallHome/Common/Config/Database/HWMonitor/Network/Seeding/SelfTest /Storage/SWUpdate/Commands/CrossHost/Trace/AuthService/TaskService
- Upload JobID jobid case_num
Upload log files for the appliance to Support. This command creates a .tar file of the logs using the job ID. Use FTP to upload the file to Support.
Where jobid contains the job ID number that is used to collect the logs. The case_num variable is a unique number filed with Support that identifies the customer and their corresponding log files. The format of this number is ###-###-###
- Upload Time start end case_num
Upload the logs based on the default duration. The default duration is four hours. This command creates a .tar file of the logs using the time. Use FTP to upload the file to Support.
Where start is the start date of the log files to send to Support. end is the end date of the log files to send to Support. And case_num is a unique number filed with Support that identifies the customer and their corresponding log files. The format of this number is ###-###-###