Veritas Alta™ SaaS Protection Administrator's Guide
- Section I. Introduction to Veritas Alta™ SaaS Protection
- Section II. Administration portal
- Section III. Manage users and roles
- Section IV. Manage searches/eDiscovery/cases
- Section V. Configure policies
- Section VI. Perform restores
- About restore
- Prerequisites for restore
- Restore dashboard
- Restore Exchange Online mailboxes
- Restore SharePoint Online Sites and data
- Restore SharePoint/OneDrive/Teams Sites and data
- Restore Teams chats and Teams Channel conversations
- Restore Audit logs
- Restore Box data
- Restore Google Drive data
- Restore Gmail data
- Restore Salesforce data and Metadata
- Restore Entra ID objects
- Restore Slack data
- Restore data to File server
- Restore options
- Section VII. Perform data share
- Section VIII. Perform data downloading
- Section IX. Add and configure connectors
- About connectors
- About connectors
- Overview of connectors
- Configuring the capture scope
- Configuring credentials
- Apps Consent Grant Utility
- Exchange Online connector
- Adding Exchange Online connectors
- Configuring the capture scope for Exchange connectors
- Configuring the capture scope for Exchange connectors
- SharePoint Online connector
- Teams Sites collections connector
- OneDrive connector
- Teams chat connector
- Audit log connector
- Google Drive connector
- Gmail connector
- Salesforce connector
- Entra ID (Azure AD) connector
- Box connector
- Slack connector
- EML connector
- Managing connectors
- About connectors
- Section X. Perform backups
- Section XI. Backup limitations
- Section XII. Events
- Section XIII. Manage Stors (Storages)
- Section XIV. Manage Scopes
- Section XV. Manage auditing
- Section XVI. Known Issues
Adding Teams chat connectors
Define a backup and storage strategy before adding a connector for your Teams chat. Decide whether you want to back up one-on-one chat, group chat, or channel conversations.
You can set up an individual connector for each backup requirement, like one-on-one chats, group chats, and channel conversations. Alternatively, you can configure a single connector that covers all your backup requirements.
To add a Teams chat connector
- Access the Administration portal.
The home page of the Administration portal is displayed.
- Click Administration.
- On the left, click Connectors.
- Click + New Connector.
- Click Teams Chats.
- Do the following to configure the general settings for the connector:
In the Connector name field, enter a name for a connector.
The Type field displays the connector type.
The Stor drop-down list shows the designated storage for storing the backed-up data. If you want to change the Stor, you must contact Veritas Support.
The Machine field displays the Connector service to host this connector. If required, you can select the appropriate one from the list. Contact Veritas Support for this change.
(Optional) Enable the Enable email notification option if you want to receive notifications when the predefined error count threshold is exceeded during the backup process. Enabling this option adds an additional tab, Email notification, to the job creation workflow.
Click Next.
- Configure the capture scope.
See Configuring the capture scope for Teams chat connectors .
- Do the following to configure credentials:
To use Microsoft Graph Teams Export APIs, do the following:
To use the 365 App registration mode, do the following:
Click Manual.
Enter the URL of the tenant that is to be backed up.
Enter the Tenant ID, Client ID, and Client Secret.
These details are generated while adding an application to your Veritas Alta SaaS Protection tenant.
For more information on registering an app for the Teams chat connector using Export API, follow the link:
Registering Azure Active Directory (AAD) Application for Teams Chat Connectors using Export API
Teams Export APIs are the meter APIs by Microsoft. The connector can invoke Export APIs successfully only after the metering is set up. For more information on setting up the billing for Export APIs, refer to the following link:
When using the 365 App registration mode, refer to the following topics:
If no or less number of apps are displayed on the page when you use the M365 App Registration mode.
If the status of the assigned app is displayed as Inactive.
See Granting admin consent manually.
See Granting multiple admin consents using the App Consent Grant utility.
- (Optional) Do the following to configure the next backup schedule:
Click + Add task.
On the Add task page, do the following:
Enter the time to start the backup in the Local start time field.
Enter the time duration in hours in the Duration in hours field. The backup stops if it exceeds the allotted time.
In such a case, on the next backup, the remaining items from the previous backup and the new items are backed up.
Set the recurrence option for the backup schedule Recurrence section.
Click Add.
- Click Next.
(Optional) If you have enabled the Enable email notification options option while configuring the general settings to receive notifications, do the following:
Click Enable this feature > enter the email address.
Select the Send an email when error count exceeds check box > enter the number.
Click Next.
- Do any of the following:
Click the corresponding Edit option to edit the configuration.
Click Save & Backup to save the connector and initiate the backup.
After the backup starts, you can go to the Connectors page to view the progress of the backup. The status of the connector must be displayed as Running.
Click Save to save the connector. You can go to the Connectors page to view the status of the connector. The status must be Created.
If the assigned apps are not active, the status is displayed as Pending app activation, and you cannot run backups using this connector. You are required to grant the admin consent for the assigned apps.
See Granting admin consent manually.
See Granting multiple admin consents using the App Consent Grant utility.