Veritas Alta™ SaaS Protection Administrator's Guide
- Section I. Introduction to Veritas Alta™ SaaS Protection
- Section II. Administration portal
- Section III. Manage users and roles
- Section IV. Manage searches/eDiscovery/cases
- Section V. Configure policies
- Section VI. Perform restores
- About restore
- Prerequisites for restore
- Restore dashboard
- Restore Exchange Online mailboxes
- Restore SharePoint Online Sites and data
- Restore SharePoint/OneDrive/Teams Sites and data
- Restore Teams chats and Teams Channel conversations
- Restore Audit logs
- Restore Box data
- Restore Google Drive data
- Restore Gmail data
- Restore Salesforce data and Metadata
- Restore Entra ID objects
- Restore Slack data
- Restore data to File server
- Restore options
- Section VII. Perform data share
- Section VIII. Perform data downloading
- Section IX. Add and configure connectors
- About connectors
- About connectors
- Overview of connectors
- Configuring the capture scope
- Configuring credentials
- Apps Consent Grant Utility
- Exchange Online connector
- Adding Exchange Online connectors
- Configuring the capture scope for Exchange connectors
- Configuring the capture scope for Exchange connectors
- SharePoint Online connector
- Teams Sites collections connector
- OneDrive connector
- Teams chat connector
- Audit log connector
- Google Drive connector
- Gmail connector
- Salesforce connector
- Entra ID (Azure AD) connector
- Box connector
- Slack connector
- EML connector
- Managing connectors
- About connectors
- Section X. Perform backups
- Section XI. Backup limitations
- Section XII. Events
- Section XIII. Manage Stors (Storages)
- Section XIV. Manage Scopes
- Section XV. Manage auditing
- Section XVI. Known Issues
Limitations of Salesforce connector
Following are the limitations of the Salesforce connector for the current release:
A few Salesforce fields, including
, are internally stored as Double data types. Hence, the value is rounded off when these fields are backed up or restored in Veritas Alta SaaS Protection.Veritas Alta SaaS Protection does not support the following for Salesforce workload:
Deletion, tagging, and retention policies.
Scopes and Custodian Groups.
Auto-scaling, auto-sharding, and splitting of connectors.
Due to a Salesforce API limitation, emails with attachments uploaded from the Salesforce Lightning portal will always have the status set to draft. The attachments are restored correctly.
Private dashboards and reports cannot be backed up due to a Salesforce API limitation.
Veritas Alta SaaS Protection only supports backup for Public dashboards and reports.
Due to Salesforce API limitations, the Public URL and password of files in Salesforce cannot be restored. The DistributionPublicUrl and Password fields are stored in the ContentDistribution table and are not updatable. You need to recreate the Public URL and assign a new password after the restore of the Document (If the document was publicly distributed).