Veritas Alta™ SaaS Protection Administrator's Guide
- Section I. Introduction to Veritas Alta™ SaaS Protection
- Section II. Administration portal
- Section III. Manage users and roles
- Section IV. Manage searches/eDiscovery/cases
- Section V. Configure policies
- Section VI. Perform restores
- About restore
- Prerequisites for restore
- Restore dashboard
- Restore Exchange Online mailboxes
- Restore SharePoint Online Sites and data
- Restore SharePoint/OneDrive/Teams Sites and data
- Restore Teams chats and Teams Channel conversations
- Restore Audit logs
- Restore Box data
- Restore Google Drive data
- Restore Gmail data
- Restore Salesforce data and Metadata
- Restore Entra ID objects
- Restore Slack data
- Restore data to File server
- Restore options
- Section VII. Perform data share
- Section VIII. Perform data downloading
- Section IX. Add and configure connectors
- About connectors
- About connectors
- Overview of connectors
- Configuring the capture scope
- Configuring credentials
- Apps Consent Grant Utility
- Exchange Online connector
- Adding Exchange Online connectors
- Configuring the capture scope for Exchange connectors
- Configuring the capture scope for Exchange connectors
- SharePoint Online connector
- Teams Sites collections connector
- OneDrive connector
- Teams chat connector
- Audit log connector
- Google Drive connector
- Gmail connector
- Salesforce connector
- Entra ID (Azure AD) connector
- Box connector
- Slack connector
- EML connector
- Managing connectors
- About connectors
- Section X. Perform backups
- Section XI. Backup limitations
- Section XII. Events
- Section XIII. Manage Stors (Storages)
- Section XIV. Manage Scopes
- Section XV. Manage auditing
- Section XVI. Known Issues
About the Salesforce Data, Metadata, and CRM Content restore
The following are the ways to restore Salesforce data and metadata:
This procedure restores structured data that includes standard and custom objects associated records, nested child objects and records, and linked files, attachments, documents, and notes.
You can restore the structured data in two ways: Restore the whole object or restore specific records within the object.
:
Restoring the whole object method is most suitable when restoring many or all records within the object. The process may take longer, as all records within the selected object are compared with records in the target Salesforce instance before the restore.
See Restoring Standards and Custom objects (Structured data).
If the records to be restored are known, you can select the exact records using queries. This method is faster compared to restoring the whole object.
See Restoring specific Records (Structured data) using Query filters.
This procedure restores unstructured data, such as files and documents that are not linked to structured data. It includes files and documents from public/shared libraries created using the
tab tab. It also includes restoring all public/shared libraries.This procedure restores the metadata such as profiles, roles, settings, and so on associated with the data.
Note:
Restoring the Connected app removes the ConsumerKey from the .zip file before restoring, as a new ConsumerKey is generated at the destination organization.
You can restore the Salesforce data and metadata to the same or another Salesforce instance. Restoring data and metadata to another instance is also referred as Sandbox seeding. Veritas Alta SaaS Protection supports the following configurations for Sandbox seeding:
Production to Sandbox
Sandbox to Sandbox
The following are the prerequisites to perform Sandbox seeding:
Configure a separate export location for the target Salesforce organization.
Note:
You are required to add a Salesforce connector for the target Salesforce organization. This process auto-creates an export location for it.
Note:
To restore an inactive owner, refer to the link: https://help.salesforce.com/s/articleView?id=000386875&type=1