Veritas NetBackup™ Appliance SNMP Trap Reference Guide

Last Published:
Product(s): Appliances (3.0)
Platform: NetBackup Appliance OS

vrtspowerTrap

OID: 1.3.6.1.4.1.48328.3.9.1.4

Description

The vrtspowerTrap monitors the status of the appliance power supplies. If you receive an alert, it means that one of the power supplies has experienced an error.

Resolution

Check the SNMP trap or the email alert that you received for additional information to help you determine the exact issue that occurred. You can also check the Monitor > Hardware page of the web console.

Based on the information from the SNMP trap, the email alert, or the Monitor > Hardware page, take one of the following actions:

Table: Next steps for the vrtspowerTrap

What happened

What to do now

The power supply Status is Power Supply AC lost, the redundant power supply is not functional. Either the power supply has stopped working, or it is not plugged in to a power source.

Check the power supply cable. If the power supply is plugged in, and the cable is functional, contact Veritas Support to replace the power supply.

The power supply State is Warning, and the current Wattage is greater than the high threshold of 920 Watts, the power supply is using too much power.

Contact Veritas Support to replace the power supply.

The power supply State is Warning, and the current Wattage is not defined, the firmware was unable to report the current status.

Wait 15 minutes for the next Call Home interval and re-check the status. If the issue is resolved, you can ignore the failure.

If the issue is not resolved, contact Veritas Support for assistance.

The power supply State is Failed, the firmware was unable to report the current status.

Wait 15 minutes for the next Call Home interval and re-check the status. If the issue is resolved, you can ignore the failure.

If the issue is not resolved, contact Veritas Support for assistance.