Veritas NetBackup™ Appliance SNMP Trap Reference Guide

Last Published:
Product(s): Appliances (3.0)
Platform: NetBackup Appliance OS

vrtsenclosurefanTrap

OID: 1.3.6.1.4.1.48328.3.9.1.10

Description

The vrtsenclosurefanTrap monitors the status of the storage shelf fans. If you receive an alert, it means that one or more of the system fans has experienced an error. Either a fan has stopped working, or the fan rpm has crossed the threshold value that is required for proper system functioning.

Resolution

Check the SNMP trap or the email alert that you received for additional information to help you determine the exact issue that occurred. You can also check the Monitor > Hardware page of the web console.

Based on the information from the SNMP trap, the email alert, or the Monitor > Hardware page, take one of the following actions:

Table: Next steps for the vrtsenclosurefanTrap

What happened

What to do now

The fan State is Warning, the fan is running slower than the low threshold of 2000 rpm.

Note:

The low threshold of 2000 rpm applies to the Veritas Storage Shelf (52xx appliance) only. The vrtsenclosurefanTrap does not include a low threshold value for the NetBackup 53xx appliance primary or expansion storage shelf.

Check the system temperature. Check the power supply. If both are normal, contact Veritas Support to replace the fan.

The fan State is Failed, the fan is missing or has failed.

Contact Veritas Support to replace the fan.