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Veritas NetBackup™ Virtual Appliance Documentation

Last Published: 2019-11-04

Product(s): Appliances (3.1.2)

Platform: NetBackup Virtual Appliance

Getting to know the NetBackup Virtual Appliance
1. NetBackup Virtual Appliance product description
2. NetBackup Virtual Appliance supported features
3. About the NetBackup Virtual Appliance documentation
4. NetBackup Virtual Appliance 3.1.2 new features, enhancements, and changes
5. Known limitations of the NetBackup Virtual Appliance 3.1.2 release
6. Operational Notes for the NetBackup Virtual Appliance 3.1.2 release
Preparing to deploy the appliance
1. NetBackup Virtual Appliance product files (OVF templates)
2. NetBackup Virtual Appliance deployment methods
3. NetBackup Virtual Appliance deployment guidelines
  1. NetBackup Virtual Appliance initial deployment checklist
Deploying and configuring the appliance
1. How to deploy and configure a NetBackup Virtual Appliance combined master and media server
2. How to deploy and configure a NetBackup Virtual Appliance media server
3. How to deploy and configure a NetBackup Virtual Appliance master server
4. How to deploy and configure a NetBackup Virtual Appliance CloudCatalyst
Post initial configuration procedures
1. About modifying the NetBackup Virtual Appliance settings
2. Adding a permanent license key if an evaluation license key expires
3. Managing license keys on the NetBackup Virtual Appliance
Appliance common tasks
1. Common tasks in NetBackup Virtual Appliance
Storage management
1. About NetBackup Virtual Appliance storage configuration
Network connection management
1. About IPv4-IPv6-based network support
2. Network settings for the NetBackup Virtual Appliance
3. Configuring DNS and host name mapping for the NetBackup Virtual Appliance
4. Setting the date and time on a NetBackup Virtual Appliance
5. Configuring static routes on the NetBackup Virtual Appliance
6. Expanding the bandwidth on the NetBackup Virtual Appliance
Managing users
1. About managing NetBackup Virtual Appliance users
2. About NetBackup Virtual Appliance account types
3. Adding NetBackup Virtual Appliance users
4. Deleting NetBackup Virtual Appliance users
5. Adding NetBackup Virtual Appliance user groups
6. Deleting NetBackup Virtual Appliance user groups
7. Granting roles to NetBackup Virtual Appliance users and user groups
8. Revoking roles from NetBackup Virtual Appliance users and user groups
9. About user name and password specifications
10. Changing NetBackup Virtual Appliance user passwords
11. About password management and recovery
12. About authenticating LDAP users
13. About authenticating Active Directory users
  1. Adding an Active Directory server configuration
  2. Unconfiguring Active Directory user authentication on the NetBackup Virtual Appliance
14. About authenticating Kerberos-NIS users
  1. Adding a Kerberos-NIS authentication configuration on the NetBackup Virtual Appliance
  2. Unconfiguring Kerberos-NIS user authentication on the NetBackup Virtual Appliance
15. Generic user authentication guidelines
16. About user authorization on the NetBackup Virtual Appliance
17. Creating NetBackup administrator user accounts
18. Deleting NetBackup administrator user accounts
Using the appliance
1. About configuring Host parameters for your appliance on the NetBackup Virtual Appliance
2. About Copilot functionality and Share management
3. About NetBackup Virtual Appliance as a VMware backup host
  1. NetBackup Virtual Appliance as backup host: component overview
  2. Notes on NetBackup Virtual Appliance as a VMware backup host
4. About running NetBackup commands from the appliance
5. About mounting a remote NFS
  1. Mounting a remote NFS drive
  2. Unmounting an NFS drive
6. About Auto Image Replication from a NetBackup Virtual Appliance
7. Generating certificates
Monitoring the appliance
1. About NetBackup Virtual Appliance alerts
2. Setting up email notifications for a NetBackup Virtual Appliance
3. Setting up SNMP notifications for a NetBackup Virtual Appliance
4. Enabling and disabling Call Home from the appliance shell menu
5. Configuring a Call Home proxy server from the NetBackup Virtual Appliance Shell Menu
6. About SNMP
  1. About the Management Information Base (MIB)
7. About Call Home
  1. Understanding the Call Home workflow
  2. About the Product Improvement Program
8. About AutoSupport
9. About storage email alerts
Appliance security
1. About Symantec Data Center Security on the NetBackup Virtual Appliance
2. About data security
3. About data integrity
4. About data classification
5. About data encryption
6. About SSL usage
7. About the NetBackup Virtual Appliance intrusion detection system
8. About the NetBackup Virtual Appliance intrusion prevention system
9. Major components of the NetBackup Virtual Appliance OS
10. Vulnerability scanning of the NetBackup Virtual Appliance
11. About the appliance login banner
12. Setting the appliance login banner
  1. Creating the appliance login banner
  2. Removing the appliance login banner
13. Log Forwarding feature overview
Upgrading the appliance
1. About upgrading to NetBackup Virtual Appliance software version 3.1.2
2. Requirements and best practices for upgrading NetBackup appliances
  1. Upgrade time estimation
3. Pre-upgrade tasks for appliance upgrades
4. Methods for downloading appliance software release updates
  1. Downloading software updates directly to a NetBackup appliance
  2. Downloading software updates to a NetBackup appliance using a client share
5. Installing a NetBackup Virtual Appliance software update using the NetBackup Virtual Appliance Shell Menu
6. Troubleshooting upgrade issues
Appliance restore
1. About appliance restore
2. Creating an appliance checkpoint from the appliance shell menu
3. Rollback to an appliance checkpoint from the appliance shell menu
4. About NetBackup Virtual Appliance factory reset
5. Factory reset best practices
6. How to factory reset the NetBackup Virtual Appliance
Decommissioning and Reconfiguring
1. About decommissioning a NetBackup Virtual Appliance
2. Decommissioning a NetBackup Virtual Appliance with the media server role
Troubleshooting
1. About troubleshooting the NetBackup Virtual Appliance
2. About contacting Technical Support
3. Determining the NetBackup Virtual Appliance serial number
4. About disaster recovery
  1. Recovering a NetBackup appliance master server using NetBackup catalog restore
5. About NetBackup support utilities
  1. NetBackup Domain Network Analyzer (NBDNA)
  2. NetBackup Support Utility (NBSU)
6. Troubleshooting NetBackup Virtual Appliance initial deployment issues
7. Error messages displayed on the NetBackup Virtual Appliance Shell Menu
8. NetBackup status codes applicable for NetBackup Virtual Appliance
9. Installing an EEB
10. Rolling back an EEB using the NetBackup Virtual Appliance Shell Menu
Appliance logging
1. About NetBackup Virtual Appliance log files
2. Viewing log files using the Support command
3. Where to find NetBackup Virtual Appliance log files using the Browse command
4. Enabling and disabling VxMS logging
5. Gathering device logs on a NetBackup virtual appliance
6. About forwarding logs to an external server
Commands overview
1. About the NetBackup Virtual Appliance Shell Menu
2. Logging on to the NetBackup Virtual Appliance Shell Menu
3. Using the NetBackup Virtual Appliance Shell Menu
4. About the NetBackup Virtual Appliance Shell Menu command views
Appendix A. Appliance commands
1. Appliance > Master
2. Appliance > Media
3. Appliance > ShowDedupPassword
4. Appliance > Status
5. Appliance > Configure
Appendix B. Manage commands
1. Manage > Software > Delete
2. Manage > Software > Download
3. Manage > Software > List
4. Manage > Software > Install
5. Manage > Software > Share
6. Manage > Software > Readme
7. Manage > Software > Rollback
8. Manage > Software > Cancel
9. Manage > Software > DownloadProgress
10. Manage > Software > UpgradeStatus
11. Manage > Storage > Show
12. Manage > Storage > Add
13. Manage > Storage > Create
14. Manage > Storage > Delete
15. Manage > Storage > Edit
16. Manage > Storage > Monitor
17. Manage > Storage > Move
18. Manage > Storage > Remove
19. Manage > Storage > Resize
20. Manage > Storage > Scan
21. Manage > MountPoints > List
22. Manage > MountPoints > Mount
23. Manage > MountPoints > Unmount
24. Manage > License > Add
25. Manage > License > List
26. Manage > License > ListInfo
27. Manage > License > Remove
28. Manage > Certificates > Generate
29. Manage > Certificates > Delete
30. Manage > NetBackupCLI > Create
31. Manage > NetBackupCLI > Delete
32. Manage > NetBackupCLI > List
33. Manage > NetBackupCLI > PasswordExpiry
Appendix C. Monitor commands
1. Monitor > Uptime
2. Monitor > Who
3. Monitor > NetworkStatus
4. Monitor > Top
5. Monitor > MemoryStatus
6. Monitor > SDCS
7. Monitor > NetBackup
8. Monitor > Hardware
Appendix D. Network commands
1. Network > Configure
2. Network > Date
3. Network > DNS
4. Network > Gateway
5. Network > Hostname
6. Network > Hosts
7. Network > IPv4
8. Network > IPv6
9. Network > LinkAggregation
10. Network > NetStat
11. Network > NTPServer
12. Network > Ping
13. Network > SetProperty
14. Network > Show
15. Network > TimeZone
16. Network > TraceRoute
17. Network > Unconfigure
18. Network > WANOptimization
Appendix E. Reports commands
1. Reports > Deduplication
2. Reports > Process
Appendix F. Settings commands
1. Settings > Deduplication
2. Settings > LifeCycle
3. Settings > LogForwarding
4. Settings > NetBackup
5. Settings > Password
6. Settings > SystemLocale
7. Settings > Share
8. Settings > Sysctl
9. Settings > Notifications > LoginBanner
10. Settings > Security > Authentication > LDAP
11. Settings > Security > Authentication > ActiveDirectory
12. Settings > Security > Authentication > Kerberos
13. Settings > Security > Authentication > LocalUser
14. Settings > Security > Authorization
15. Settings > Alerts > CallHome
16. Settings > Alerts > SNMP
17. Settings > Alerts > Email
18. Settings > Alerts > Hardware
Appendix G. Support commands
1. Support > Checkpoint
2. Support > DataCollect
3. Support > Disk
4. Support > Errors
5. Support > FactoryReset
6. Support > InfraServices
7. Support > iostat
8. Support > Logs
9. Support > Maintenance
10. Support > Messages
11. Support > NBDNA
12. Support > nbperfchk
13. Support > NBSU
14. Support > Processes
15. Support > Reboot
16. Support > Service
17. Support > Shutdown
18. Support > Storage SanityCheck
19. Support > Storage Reset
20. Support > Test

About viewing storage space information using the Show command

The Manage > Storage > Show command enables you to view the appliance storage information:

You can use the Storage > Show commands to do the following:

Show ALL - to view disk, partition, and distribution information together.
Show Disk - to view total capacity, unallocated storage capacity, and current status of a disk.
Show Partition [All/Configuration/Usage] - to view total, available, and used storage capacity of a partition.
Show Distribution - to view the distribution of partitions on a disk.

Disk information

This disk information section provides a tabular representation of the storage disks that comprise your appliance and the partition distribution.

For example:

-----------------------------------------------------------------
Disk ID              | Type   | Total      | Unallocated | Status
-----------------------------------------------------------------
SCSI(0:0)            | System |     512 GB |        -    | N/A
SCSI(0:1)            | Base   |    2.10 TB |     1.97 GB | In Use

SCSI(0:1) (Base)
------------------------------
AdvancedDisk       :     64 GB
- 0                :     64 GB
Configuration      :     50 GB
- 0                :     50 GB
MSDP               :   1.94 TB
- 0                :   1.94 TB
MSDP Catalog       :     20 GB
- 0                :     20 GB
NetBackup Catalog  :     30 GB
- 0                :     30 GB

The columns are described in the following table:

Column names	Description
Disk ID	Displays the ID that is associated with the disk. Example: SCSI(0:1)
Type	Displays the type of disk. Example: Base Table: Disk types describes each disk type.
Total	Displays the total storage space within the disk. Example: 4.5429 TB
Unallocated	Displays the available space within the disks. Example: 1.9172 GB
Status	Displays the status of the disk. Example: In Use Table: Disk status describes each status.

Table: Disk types lists the disk types that can appear depending on your appliance model.

Table: Disk types

Type	Description
System	Contains the appliance operating system, logs, etc.
Base	Contains the appliance storage partitions.
Unknown	This type appears when appliance cannot determine the disk type like when the disk is not accessible.

Table: Disk status

Status	Description
In Use	Denotes that the disk is currently in use. Note: The appliance can only remove an In Use disk when the disk does not contain any partitions.
N/A	Denotes that no commands or operations can be performed on disks with this status. An example of a disk that has an N/A status is System.
New Available	Denotes that the disk is available to be added to the storage space. Note: The appliance can only add a New Available disk when the disk size is a multiple of 0.5 TB or 512 GB.
Not Accessible	Storage disk that was In Use is not accessible any more.

If you want to expand storage by provisioning new disks to the appliance, make sure the disk size is a multiple of 0.5 TB or 512 GB. Once these storage disks have been created, you must scan for the newly available disks by using the Storage > Scan command from the shell menu. The new disks have the New Available status. Once the newly available disks are displayed, you can add these disks to increase the storage space.

See Adding storage space for the NetBackup Virtual Appliance.

Note:

You can use the Datacollect command from the Main > Support shell menu to gather storage disk logs. You can share these disk logs with the Support team to resolve disk-related issues. More information about the Main > Support > Datacollect menu is available.

Partition information

The partition information section shows the details about all the storage partitions that are configured on the appliance by type and by name (numeric).

For example:

----------------------------------------------------------------------------------
Partition         | Total      | Available  | Used       | %Used | Status
----------------------------------------------------------------------------------
AdvancedDisk      | 64 GB      | 63.43 GB   | 582.67 MB  | 1     | Optimal
Configuration     | 50 GB      | 49.25 GB   | 771.95 MB  | 2     | Optimal
MSDP              | 1.94 TB    | 1.92 TB    | 15.87 GB   | 1     | Optimal
MSDP Catalog      | 20 GB      | 19.78 GB   | 228.21 MB  | 2     | Optimal
NetBackup Catalog | 30 GB      | 29.44 GB   | 573.84 MB  | 2     | Optimal
Unallocated       | 1.96 GB    | -          | -          | -     | -

AdvancedDisk
-------------------------------------------------------------------
Partition | Total      | Available  | Used       | %Used | Status
-------------------------------------------------------------------
0         |      64 GB |   63.43 GB |  582.67 MB |     1 | Mounted

Configuration
-------------------------------------------------------------------
Partition | Total      | Available  | Used       | %Used | Status
-------------------------------------------------------------------
0         |      50 GB |   49.25 GB |  771.95 MB |     2 | Mounted

...

The columns are described in the following table:

Column Name	Description
Partition	Displays the type or name of the partition. Type example: AdvancedDisk Name example: 0
Total	Displays the total space within the partition. Example: 1.63 TB
Available	Displays the free space within a partition. Example: 1.62 TB
Used	Displays the used space within a partition. Example: 13.70 GB
Used Percentage	Displays the percentage of used space in the partition. Example: 2%
Status	Displays the status of the partition. Example: Optimal Table: Partition type status describes each partition status.

Table: Partition type status describes the various status of a partition type.

Table: Partition type status

Status	Description
Optimal	The storage partition is accessible and the entire capacity is available for backups.
Degraded	The entire storage capacity of the partition is not available in this state. Only a limited storage capacity of the partition is available.
Not Accessible	The entire storage capacity of the partition is not available so no tasks can be performed.
Not Configured	Storage is not configured or imported for the storage partition.

Table: Partition name status describes the various status of a particular partition.

Table: Partition name status

Status	Description
Mounted	The partition is currently mounted.
Not Mounted	The partition is not currently mounted. If the partition is not mounted, the status can either be Degraded or Not Accessible. See Table: Partition type status for more information.
I/O Error	There is an I/O error with the partition. If the partition has an I/O error, the status can either be Degraded or Not Accessible. See Table: Partition type status for more information.

Note:

The sizes that are displayed for the MSDP partition by using the Manage > Storage > Show command may not be the full space that is available or used by the MSDP partition. This is because space is reserved by the file system and also by MSDP. The file system reserves space for its own use. In addition, MSDP reserves 4 percent of the storage space for the deduplication database and transaction logs. For more information, see the NetBackup Deduplication Guide

Check the MSDP disk pool sizes displayed on the NetBackup Administration Console to know the MSDP statistics.

Storage unit and disk pool configuration

The configuration information section shows the details about all the disk pool and storage unit names that are configured on the appliance.

For example:

AdvancedDisk
------------------------------------
Disk Pool (DP)  | Storage Unit (STU)
------------------------------------
dp_adv_abc123 | stu_adv_abc123

MSDP
-------------------------------------
Disk Pool (DP)   | Storage Unit (STU)
-------------------------------------
dp_disk_abc123 | stu_disk_abc123

The columns are described in the following table:

Column name	Description
Disk Pool (DP)	Displays the disk pool name for the partition type.
Storage Unit (STU)	Displays the storage unit name for the partition type.