Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (8.1.1, 8.1)
  1. Using logs
    1.  
      About logs
    2.  
      About UNIX system logs
    3.  
      About log retention in NetBackup
    4.  
      About limiting the size of unified and legacy logs
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        About query strings used with the vxlogview command
      10.  
        Examples of using vxlogview to view unified logs
      11.  
        Examples of using vxlogmgr to manage unified logs
      12.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7. About global logging levels
      1.  
        Changing the logging level
      2.  
        Changing the logging level on Windows clients
      3.  
        Setting Media Manager debug logging to a higher level
    8.  
      Setting retention limits for logs on clients
    9.  
      Logging options with the Windows Event Viewer
    10. Troubleshooting error messages in the NetBackup Administration Console
      1.  
        About extra disk space required for logs and temporary files
      2.  
        Enabling detailed debug logging
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Veritas Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Veritas Technical Support
  5. Advanced Backup and Restore Features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Creating legacy log directories to accompany problem reports for synthetic backup
      2.  
        Logs to accompany problem reports for synthetic backups
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  11. Locating logs
    1.  
      acsssi logging
    2.  
      bpbackup logging
    3.  
      bpbkar logging
    4.  
      bpbrm logging
    5.  
      bpcd logging
    6.  
      bpcompatd logging
    7.  
      bpdbm logging
    8.  
      bpjobd logging
    9.  
      bprd logging
    10.  
      bprestore logging
    11.  
      bptm logging
    12.  
      daemon logging
    13.  
      ltid logging
    14.  
      nbemm logging
    15.  
      nbjm logging
    16.  
      nbpem logging
    17.  
      nbproxy logging
    18.  
      nbrb logging
    19.  
      NetBackup web services logging
    20.  
      NetBackup web server certificate logging
    21.  
      PBX logging
    22.  
      reqlib logging
    23.  
      robots logging
    24.  
      tar logging
    25.  
      txxd and txxcd logging
    26.  
      vnetd logging
  12. Java-based administration console logging
    1.  
      About the Java-based administration console logging
    2.  
      Java-based administration console logging process flow
    3.  
      Setting up a secure channel between the Java-based administration console and bpjava-*
    4.  
      Setting up a secure channel between the Java-based administration console and either nbsl or nbvault
    5.  
      Java-based administration console logging configuration on NetBackup servers and clients
    6.  
      Java-based remote administration console logging on a Windows computer where NetBackup is not installed
    7.  
      Configuring and gathering logs when troubleshooting Java GUI issues
    8.  
      Undo logging

OpenStorage Technology (OST) backup logging

The following shows the OpenStorage Technology (OST) configuration.

Figure: OST configuration

OST configuration

In this scenario, the client backs up the data directly to the media server and the media server accesses the vendor plug-in to transfer the data to the storage server.

For logging that is specific to OST, enable the following on the media server or plug-in host:

  1. In the registry or bp.conf file, set VERBOSE = 5.

  2. Ensure that the following directories exist under /usr/openv/netbackup/logs (for Windows, use install_path\NetBackup\logs):

    • bptm

    • bpbrm

    • bpstsinfo

  3. Create the volmgr/debug/tpcommand directory.

  4. Put VERBOSE in the vm.conf file.

  5. Set DebugLevel=6 and DiagnosticLevel=6 for the following processes:

    • OID 178 (Disk Manager Service, dsm)

    • OID 202 (Storage service, stssvc)

    • OID 220 (Disk Polling Service, dps)

    • OID 221 (Media Performance Monitor Service)

    • OID 222 (Remote Monitoring & Management Service)

    • OID 230 (Remote Disk Manager Service, rdsm)

    • OID 395 (STS Event Manager, stsem)

    These OIDs all log to the nbrmms unified log file on the media server.

  6. Increase the vendor plug-in logging. Most vendors have their own plug-in logging in addition to what is logged within the NetBackup logs.

  7. Reproduce the backup failure.

  8. Within the NetBackup Administration Console, click on Activity Monitor > Jobs, open the job details and click the Detailed Status tab. It displays the media server host name that ran the backup and the bptm process ID number (PID).

    • Find a line similar to bptm(pid=value); this value is the bptm PID to locate in the bptm log.

  9. Extract the bptm PID found in step 8 from the bptm log on the media server. This step gathers only the single-line entries; review the raw logs to see the multi-line log entries. In the following examples, 3144 is the bptm PID:

    • Windows command line:

      findstr "\[3144." 092611.log > bptmpid3144.txt

    • UNIX/Linux command line:

      grep "\[3144\]" log.092611 > bptmpid3144.txt

  10. Gather the vendor specific plug-in logs that cover the dates from when the backup started and when it failed.

More Information

How to control the amount of information written to legacy logging files