Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (8.1.1, 8.1)
  1. Using logs
    1.  
      About logs
    2.  
      About UNIX system logs
    3.  
      About log retention in NetBackup
    4.  
      About limiting the size of unified and legacy logs
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        About query strings used with the vxlogview command
      10.  
        Examples of using vxlogview to view unified logs
      11.  
        Examples of using vxlogmgr to manage unified logs
      12.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7. About global logging levels
      1.  
        Changing the logging level
      2.  
        Changing the logging level on Windows clients
      3.  
        Setting Media Manager debug logging to a higher level
    8.  
      Setting retention limits for logs on clients
    9.  
      Logging options with the Windows Event Viewer
    10. Troubleshooting error messages in the NetBackup Administration Console
      1.  
        About extra disk space required for logs and temporary files
      2.  
        Enabling detailed debug logging
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Veritas Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Veritas Technical Support
  5. Advanced Backup and Restore Features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Creating legacy log directories to accompany problem reports for synthetic backup
      2.  
        Logs to accompany problem reports for synthetic backups
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  11. Locating logs
    1.  
      acsssi logging
    2.  
      bpbackup logging
    3.  
      bpbkar logging
    4.  
      bpbrm logging
    5.  
      bpcd logging
    6.  
      bpcompatd logging
    7.  
      bpdbm logging
    8.  
      bpjobd logging
    9.  
      bprd logging
    10.  
      bprestore logging
    11.  
      bptm logging
    12.  
      daemon logging
    13.  
      ltid logging
    14.  
      nbemm logging
    15.  
      nbjm logging
    16.  
      nbpem logging
    17.  
      nbproxy logging
    18.  
      nbrb logging
    19.  
      NetBackup web services logging
    20.  
      NetBackup web server certificate logging
    21.  
      PBX logging
    22.  
      reqlib logging
    23.  
      robots logging
    24.  
      tar logging
    25.  
      txxd and txxcd logging
    26.  
      vnetd logging
  12. Java-based administration console logging
    1.  
      About the Java-based administration console logging
    2.  
      Java-based administration console logging process flow
    3.  
      Setting up a secure channel between the Java-based administration console and bpjava-*
    4.  
      Setting up a secure channel between the Java-based administration console and either nbsl or nbvault
    5.  
      Java-based administration console logging configuration on NetBackup servers and clients
    6.  
      Java-based remote administration console logging on a Windows computer where NetBackup is not installed
    7.  
      Configuring and gathering logs when troubleshooting Java GUI issues
    8.  
      Undo logging

Enabling detailed debug logging

The NetBackup Administration Console is a distributed application that allows the administration of remote NetBackup servers. All administration is accomplished through the application server of the NetBackup Administration Console. This application server is made up of an authentication service and a user service.

The logon request from the logon dialog box is sent to the authentication service for validation. The user name and password have to be valid in the Windows/UNIX authentication files and process.

After validation, the authentication service starts a user service under the user's account. Thereafter, all NetBackup administrative tasks are performed through an instance of the user service. Additional user service processes are initiated to process requests from the console.

On both UNIX and Windows, the authentication service is the bpjava-msvc application. The user service is the bpjava-susvc or bpjava-usvc application. To enable detailed debug logging, you must first create logging directories for these applications.

Table: Enabling detailed debug logging

Step

Action

Description

Step 1

Create logging directories

On the NetBackup client or server that is specified in the logon dialog box, create the following directories:

  • bpjava-msvc

  • bpjava-susvc (if a NetBackup server)

  • bpjava-usvc (if a NetBackup client)

Create the directories in the following locations:

  • install_path\NetBackup\logs (Windows)

  • /usr/openv/netbackup/logs (UNIX)

See About unified logging.

See About legacy logging.

Step 2

Edit the Debug.properties file

Add the following line to the Debug.properties file:

debugMask=0x00040000

The Debug.properties file can be found in the following locations:

  • /usr/openv/java

    Change the file on the UNIX machine where you run the jnbSA or jbpSA commands. The log file name is displayed in the xterm window where you ran the jnbSA or jbpSA commands.

  • install_path\VERITAS\java

    Change the file at this location if you use the NetBackup Windows Display Console.

Step 3

Edit the nbjava.bat file

Perform this step if you use the Windows Display Console on a host where NetBackup is not installed.

Edit the nbjava.bat file to redirect output to a file.

The nbjava.bat file is located in install_path\VERITAS\java See the nbjava.bat file for details.

This detailed debug logging provides more information than the NetBackup Administration Console logging that you can configure within the Administration Console. See the NetBackup Administrator's Guide, Volume I at the following URL:

http://www.veritas.com/docs/DOC5332

For information on how to create logs when you start the Java-based NetBackup Administration Console from a Windows computer in NetBackup:

See About the Java-based administration console logging.