Veritas NetBackup™ Status Codes Reference Guide

Recommended Action: Failed to fetch the CRL via the HTTP request

Failed to save the CRL on the disk

Failed to fetch the security level via the HTTP request

Failed to update the certmapinfo.json with CRL and security level information

Failed to get the CRL because a client in the DMZ could not connect to the HTTP tunnel on the media server

On the master server, examine the unified logs on the NetBackup server for nbwebservice (OID 466 and 484).

On the media server, examine the pbx (OID 103), nbpxytnl (OID 490), and nbpxyhelper (OID 486) logs. pbx is logged to the following directories:

Windows: install_path\VxPBX\log

UNIX: /opt/VRTSpbx/log

Ensure that the following are online:

On the host where the error occurred, examine the legacy logs for nbcertcmd.