Veritas NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 651
Explanation: The bpsynth process was unable to send the database query for policy.
Recommended Action: This error indicates a communication problem between bpsynth and bpdbm. Ensure that bpdbm is running and the bpdbm binary matches the installed NetBackup version. Examine the NetBackup error log for any errors that bpdbm and bpsynth logged. Examine the debug logs for bpsynth and bpdbm for additional information. Restart the bpdbm process (on UNIX) or the NetBackup Database Manager Service (on Windows) and rerun the synthetic backup job. If the problem persists, contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.
Click here to view technical notes and other information in the Veritas Knowledge Base about this status code.