Veritas NetBackup™ Status Codes Reference Guide

Determine which host serves as the drive's scan host: use the vmoprcmd output or check the Device Monitor in the NetBackup Administration Console.

Ensure that vmd (the NetBackup Volume Manager daemon on UNIX and Linux or NetBackup Volume Manager service on Windows) is running on the scan host. On the scan host, examine debug logs and system logs for any messages that are related to the error.

Examine command output, debug logs, and system logs for a more detailed message on the error.

See "Setting Media Manager debug logging to a higher level" in the NetBackup Logging Reference Guide.

The detailed reason for the canceled request should be available in the daemon debug logs on the scan host. Correct the problem and submit the request again if needed.