Veritas NetBackup™ Status Codes Reference Guide

Two (or more) devices were configured that are the same physical device (for different densities perhaps). Verify that none of the /dev files that were used for these devices have the same major or minor numbers.

Links exist in the file system that allows users access to the drives.

The configuration for the drives was modified (in the administrator interface or vm.conf) and the Media Manager device daemon, ltid, was not restarted. Verify the configuration and then start ltid.

Create a debug log directory for bpdm (if the device is disk) or bptm (if the device is tape).

On UNIX, restartltid in the verbose mode by running the following:

/usr/openv/volmgr/bin/ltid -v

Or, add a VERBOSE entry to the /usr/openv/volmgr/vm.conf file. Create the vm.conf file if necessary.

On Windows, to enable verbose logging, add VERBOSE on a line by itself in the install_path\Volmgr\vm.conf file. Then, stop and restart the NetBackup Device Manager service.

Retry the operation and check the resulting debug log files.

On Windows systems, look at the install_path\VERITAS\NetBackup\db\media\errors log for a drive that frequently produces errors.

On UNIX systems, look at the /usr/openv/netbackup/db/media/errors log (which is also included in the /usr/openv/netbackup/bin/goodies/support/support script output) for a drive that frequently produces errors.