Veritas NetBackup™ Status Codes Reference Guide
- NetBackup status codes
- NetBackup status codes
- NetBackup KMS status codes
- NetBackup status codes
- Media Manager status codes
- Media Manager status codes
- Media Manager status codes
- Device configuration status codes
- Device configuration status codes
- Device configuration status codes
- Device management status codes
- Device management status codes
- Device management status codes
- Robotic status codes
- Robotic status codes
- Robotic status codes
- Robotic error codes
- Robotic error codes
- Robotic error codes
- Security services status codes
- Security services status codes
- Security services status codes
- NetBackup alert notification status codes
NetBackup status code: 624
Explanation: The bpsynth process is unable to send a command to the bptm or the bpdm process on the media server.
Recommended Action: Ensure that network connectivity exists between the master and the media server. Look for additional error messages in the NetBackup error log. More detailed information is present in the debug logs for bpsynth (on master server) and bptm or bpdm on the media server. If the problem persists, contact customer support and send the appropriate logs.
A complete list of required logs and configuration information is available.
See "Logs to accompany problem reports for synthetic backups" in the NetBackup Logging Reference Guide.
Click here to view technical notes and other information in the Veritas Knowledge Base about this status code.