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Veritas NetBackup™ Status Codes Reference Guide

Last Published: 2018-09-19

Product(s): NetBackup (8.1.2)

NetBackup status code: 7652

Message: Secure communication proxy is not available for use.

Explanation: A vnetd secure communication proxy process is not running or available to secure a connection between hosts.

Recommended Action: Determine if the vnetd process and its proxies are running. On Windows, you can use the Task Manager Processes tab (you must show the Command Line column). On UNIX and Linux, you can use the NetBackup bpps command, as follows:

$ bpps
…output shortened…
root  13577  1  0 Aug27 ?  00:00:04 /usr/openv/netbackup/bin/vnetd -standalone
root  13606  1  0 Aug27 ?  00:01:55 /usr/openv/netbackup/bin/vnetd -proxy inbound_proxy
  -number 0
root  13608  1  0 Aug27 ?  00:00:06 /usr/openv/netbackup/bin/vnetd -proxy outbound_proxy
  -number 0

Depending on which vnetd process or proxy is running, try the following:

If the vnetd process (-standalone) is not running, start it.
If the vnetd process is running, examine the vnetd debug log to confirm that it tries to start the proxy processes.
If the vnetd process does try to start the proxy processes, examine the nbpxyhelper debug log to determine why the proxy process does not listen for connections.

If the problem continues, contact Veritas Technical Support.

Click here to view technical notes and other information in the Veritas Knowledge Base about this status code.