Veritas NetBackup™ Logging Reference Guide

Last Published:
Product(s): NetBackup (8.1.1, 8.1)
  1. Using logs
    1.  
      About logs
    2.  
      About UNIX system logs
    3.  
      About log retention in NetBackup
    4.  
      About limiting the size of unified and legacy logs
    5. About unified logging
      1.  
        Gathering unified logs for NetBackup
      2.  
        Types of unified logging messages
      3.  
        File name format for unified logging
      4.  
        Originator IDs for the entities that use unified logging
      5.  
        About changing the location of unified log files
      6.  
        About rolling over unified log files
      7.  
        About recycling unified log files
      8.  
        About using the vxlogview command to view unified logs
      9.  
        About query strings used with the vxlogview command
      10.  
        Examples of using vxlogview to view unified logs
      11.  
        Examples of using vxlogmgr to manage unified logs
      12.  
        Examples of using vxlogcfg to configure unified logs
    6. About legacy logging
      1.  
        UNIX client processes that use legacy logging
      2.  
        PC client processes that use legacy logging
      3.  
        File name format for legacy logging
      4.  
        Directory names for legacy debug logs for servers
      5.  
        Directory names for legacy debug logs for media and device management
      6.  
        How to control the amount of information written to legacy logging files
      7.  
        About limiting the size and the retention of legacy logs
      8.  
        Configuring the legacy log rotation
    7. About global logging levels
      1.  
        Changing the logging level
      2.  
        Changing the logging level on Windows clients
      3.  
        Setting Media Manager debug logging to a higher level
    8.  
      Setting retention limits for logs on clients
    9.  
      Logging options with the Windows Event Viewer
    10. Troubleshooting error messages in the NetBackup Administration Console
      1.  
        About extra disk space required for logs and temporary files
      2.  
        Enabling detailed debug logging
  2. Backup process and logging
    1.  
      Backup process
    2. NetBackup process descriptions
      1.  
        Backup and restore startup process
      2.  
        Backup and archive processes
      3.  
        Backups and archives - UNIX clients
      4.  
        Multiplexed backup process
    3.  
      About backup logging
    4.  
      Sending backup logs to Veritas Technical Support
  3. Media and device processes and logging
    1.  
      Media and device management startup process
    2.  
      Media and device management process
    3.  
      Shared Storage Option management process
    4.  
      Barcode operations
    5.  
      Media and device management components
  4. Restore process and logging
    1.  
      Restore process
    2.  
      UNIX client restore
    3.  
      Windows client restore
    4.  
      About restore logging
    5.  
      Sending restore logs to Veritas Technical Support
  5. Advanced Backup and Restore Features
    1.  
      SAN Client Fiber Transport backup
    2.  
      SAN Client Fiber Transport restore
    3.  
      Hot catalog backup
    4.  
      Hot catalog restore
    5. Synthetic backups
      1.  
        Creating legacy log directories to accompany problem reports for synthetic backup
      2.  
        Logs to accompany problem reports for synthetic backups
  6. Storage logging
    1.  
      NDMP backup logging
    2.  
      NDMP restore logging
  7. NetBackup Deduplication logging
    1.  
      Deduplication backup process to the Media Server Deduplication Pool (MSDP)
    2.  
      Client deduplication logging
    3.  
      Deduplication configuration logs
    4.  
      Media server deduplication/pdplugin logging
    5.  
      Disk monitoring logging
    6.  
      Logging keywords
  8. OpenStorage Technology (OST) logging
    1.  
      OpenStorage Technology (OST) backup logging
    2.  
      OpenStorage Technology (OST) configuration and management
  9. Storage lifecycle policy (SLP) and Auto Image Replication (A.I.R.) logging
    1.  
      About storage lifecycle policies (SLPs) and Auto Image Replication (A.I.R.)
    2.  
      Storage lifecycle policy (SLP) duplication process flow
    3.  
      Automatic Image Replication (A.I.R.) process flow logging
    4.  
      Import process flow
    5.  
      SLP and A.I.R. logging
    6.  
      SLP configuration and management
  10. Snapshot technologies
    1.  
      Snapshot Client backup
    2.  
      VMware backup
    3.  
      Snapshot backup and Windows open file backups
  11. Locating logs
    1.  
      acsssi logging
    2.  
      bpbackup logging
    3.  
      bpbkar logging
    4.  
      bpbrm logging
    5.  
      bpcd logging
    6.  
      bpcompatd logging
    7.  
      bpdbm logging
    8.  
      bpjobd logging
    9.  
      bprd logging
    10.  
      bprestore logging
    11.  
      bptm logging
    12.  
      daemon logging
    13.  
      ltid logging
    14.  
      nbemm logging
    15.  
      nbjm logging
    16.  
      nbpem logging
    17.  
      nbproxy logging
    18.  
      nbrb logging
    19.  
      NetBackup web services logging
    20.  
      NetBackup web server certificate logging
    21.  
      PBX logging
    22.  
      reqlib logging
    23.  
      robots logging
    24.  
      tar logging
    25.  
      txxd and txxcd logging
    26.  
      vnetd logging
  12. Java-based administration console logging
    1.  
      About the Java-based administration console logging
    2.  
      Java-based administration console logging process flow
    3.  
      Setting up a secure channel between the Java-based administration console and bpjava-*
    4.  
      Setting up a secure channel between the Java-based administration console and either nbsl or nbvault
    5.  
      Java-based administration console logging configuration on NetBackup servers and clients
    6.  
      Java-based remote administration console logging on a Windows computer where NetBackup is not installed
    7.  
      Configuring and gathering logs when troubleshooting Java GUI issues
    8.  
      Undo logging

Sending backup logs to Veritas Technical Support

If you encounter a problem with a backup, you can send a problem report and the relevant logs to Veritas Technical Support for assistance.

See Logs to accompany problem reports for synthetic backups.

Table: Logs to gather for specific backup issues provides a list of logs and the recommended logging levels that Veritas Technical Support may need to diagnose certain backup issues.

Note:

Veritas recommends that the diagnostic level for unified logging be set at the default level of 6.

See About global logging levels.

Table: Logs to gather for specific backup issues

Type of problem

Logs to gather

Problems with backup scheduling

  • The nbpem log at debug level 5

  • The nbjm log at debug level 5

  • The nbproxy log at verbose 4

  • The bpdbm log at verbose 2

  • The bprd log at verbose 5

    Note:

    The bprd log is only needed for problems with manual or user-initiated backups.

Problems with the queued backup jobs that do not go active

  • The nbpem log at debug level 3

  • The nbjm log at debug level 5

  • The nbrb log at debug level 4

  • The nbproxy log at verbose 4

  • The bpdbm log at verbose 2

  • The nbemm logs at the default levels

  • The mds log at debug level 2

    Note:

    The mds log writes to the nbemm log.

Problems with the active backup jobs that do not write

  • The nbjm log at debug level 5

  • The nbrb log at debug level 4

  • The bpdbm log at verbose 2

  • The bpbrm log at verbose 5

  • The bptm log at verbose 5

  • The bpcd log at verbose 5

If the problem is a tape load or unload issue, Support may also need the following logs:

  • The ltid log

  • The reqlib log

  • The daemon log

  • The robots log

  • The acsssi log (UNIX only)

More Information

Setting Media Manager debug logging to a higher level

About backup logging