Cohesity Alta SaaS Protection 2.x.x Administrator's Guide

To restore Exchange Online data to the Exchange Online environment

1. Access the Administration portal.
2. Click Content.
3. On the Content page, do the following:

   • From the upper-left dropdown list, select the Stor that hold the data that you want to restore.

   • From the dropdown list next to the selected Stor, do any of the following:

     • To display all data in the selected Stor, select All content.

     • To view specific data within the Discovery cases, select the required Discovery case.

     The connectors are displayed on the left pane. You can enter the name of the specific connector in the Filter by name field to search for a specific connector.

   • On the left pane, select the connector name.

   • On the right pane, do any of the following:

     • To restore the user's entire mailbox, select the check box of the folder displayed.

     • To restore any specific mailbox item, click the folder, click Active Mailbox > browse for the required folders. For example, Inbox > select the check box of the required folders.

   • Click Restore.

4. On the Restore page, do the following:

   • From the Restore type dropdown list, select Email.

   • From the Destination dropdown list, select the restore (export) service that is configured for your tenant.

   • Do any of the following applicable to your scenarios:

     • To restore data to the same user's mailbox, do the following:

       • Click User mailbox.

         The email address of the user is populated in the Mailbox email address field.

     • To restore data to another user's mailbox, do the following:

       • Click User mailbox.

       • In the Mailbox email address field, enter the user's email address where you want to restore this mailbox data.

     • To restore data to the group or Teams mailbox, do the following:

       • Click Groups/Teams mailbox.

       • In the Mailbox email address field, enter the email address of the group where you want to restore this item.

   • Do any of the following applicable to your scenario:

     • To merge the data into the user's mailbox, enable the Merge active mailbox option.

     • To restore data to another location, disable the Merge active mailbox option and click Browse. On the Restore page, select the required target location for restore.

   • Configure the following settings as required:

     Settings	If selected...	If cleared...
     Suppress duplicates (best effort) check box	The duplicate items are suppressed from the restore. That is no duplicate items will be restored.	The duplicate items are restored at the destination.
     Only restore regular sent messages check box	The supported ItemClasses for restore, if the Only restore regular sent messages check box is selected: ipm.note ipm.post	The supported ItemClasses for restore, if the Only restore regular sent messages check box is cleared: ipm.distlist (Only the contact groups that were captured as JSON (post 2.9.387) can be restored.) ipm.post ipm.contact ipm.stickynote ipm.task ipm.appointment ipm.skypeteams.message ipm.appointment.microsoft.onlinebooking (Limited support. Items get restored as Appointments and not as Bookings.) ipm.schedule.meeting.resp.pos ipm.schedule.meeting.resp.neg ipm.schedule.meeting.resp.tent ipm.schedule.meeting.request ipm.schedule.meeting.canceled ipm.schedule.meeting.notification.forward ipm.note.groupmailbox.welcomeemail ipm.note.enterprisevault.shortcut IPM.Note.SMIME.MultipartSigned Unsupported Item Classes The restore is not supported for the following ItemClasses in regular folders, even if the Restore regular sent messages check box is selected: ipm.appointment ipm.contact ipm.distlist ipm.task However, if you want to restore the ItemClasses not listed in the supported list, you can initiate the restore using Export utility and clear the Suppress Unsupported Item Classes check box. Important: Clearing Suppress Unsupported Item Classes check box option may result in an unexpected behavior for restoring a few unsupported ItemClasses.
     Overwrite items	The items already at the destination are replaced with the copy in the backup.	The items already at the destination are not replaced with the copy in the backup. Only the changes are merged.

     The following restore behavior is observed for the Exchange contacts (with or without Name) and tasks (with or without Name):

     Overwrite item check box	Same item available at destination	Result
     Selected	Yes	A duplicate item is created at the destination with a different unique ID.
     Selected	No	The item from the backup is restored on the destination with a unique ID.
     Not selected	Yes	No duplicate entry is created.
     Not selected	No	The item from the backup is restored on the destination with a unique ID.

   • Do any of the following:

     • To restore all items in the selected backup location, click Restore all.

     • To restore the items from a specific point in time within the selected backup location, click Point-in-time and then set the date, time, and time zone.

     • To restore the items that are backed up within a specific range, click Specific Range and specify criteria such as the last 7 days, last 7 hours, and so on.

   • Enter the email addresses of the users to send a notification on restore completion. Use a semicolon to add multiple email addresses. After all the configurations are completed, click Restore.

   • Click Restore.

5. Navigate to the destination to confirm that the restore is completed successfully.