Cohesity Alta SaaS Protection Administrator's Guide

To add a Slack connector

1. Access the Administration portal URL.

   The home page of the Administration portal is displayed.

2. Click Backup.
3. On the left, click Connectors.
4. Click New backup connector.
5. Click Slack.

   To make the setup process easier and more intuitive, each tab in the connector creation workflow includes a help icon (?) at the left. You can click this icon to open the respective help topic for that tab, which can guide you through the setup step by step.

6. Configure the general settings such as the name, the storage to store the backed-up data, and so on.

   See Configure General settings.

7. On the Capture Scope page, click one of the following:

   • Discovery API: For Slack Enterprise Grid plans with the Discovery API enabled, click Discovery API.

   • Auto Export: Only used for the Auto Export mode. Set this option to the Slack workspace web URL (for example, https://myworkspace.slack.com.

   • Manual Export: Allows the administrator to drop zip files into the downloads folder. The downloads folder is located under the Connector service account profile: C:\Users\<Connector Service Account>\AppData\Roaming\HubStor.ConnectorService\connector\<Connector ID>\download.

8. Do the following:

   Advanced section:

   • Regenerate all content during next backup: Select the check box to regenerate all HTML files (including ones beyond the normal capture period). The option gets disabled after a successful backup.

   • Enable diagnostic logging:  Select this check box to create a diagnostic file for Cohesity Alta SaaS Protection support analysis.

   • Export Capture During: Enter the number of days to capture data from Slack. It controls the number of past days the connector will query Slack for data. It should be set to cover the permission period for message edits and deletions.

     For the first ingestion, set this value very high (for example, 365 days) to capture the base set of Slack data. Once the initial backup is complete, Cohesity Alta SaaS Protection recommends a value of at most 7 days for efficient processing.

     Note:

     It is not recommended to set higher than 7 days as it is possible that message edits and deletion events (shown in blue or red background in HTML) may be overwritten in subsequent backups.

   • Export Poll Frequency:  Define the waiting period between polling of the Slack UI interface to see if the export is ready after an export is triggered.

   • Export Timeout: Set the amount of time the connector is allowed to finish an export package before showing as an error.

   • Disable Updates of Posts and Snippets: A snippet is plain text whereas a blog post provides rich text formatting capability. The check box is not selected by default; hence, the connector updates old snippets and posts. When the check box is selected, the connector redownloads all snippets or blog posts that were previously captured, compares them to the current snapshot, and updates if necessary.

   Staging area section:

   • Refresh Staging Area Only: Select the check box to refresh the staging area only, stopping before updating any locations into the online Stor.

     It can be used if a problem with creating a staging area needs to be resolved without affecting online operations.

     Warning:

     The setting should only be used if recommended by Cohesity Support.

   • Clean staging area after ingestion: Select the check box to clean the staging area without affecting the existing content.

9. Configure filters.

   See Configure Group filter.

   See Configure Folder filter.

10. On the Credentials tab, enter the Client Secret, which is generated while performing the pre-requisites, and click Next.
11. On the Policy configuration tab, configure backup policy.

    See Configure Custom backup policy and guidelines.

12. On the Scheduling tab, schedule when the backup job should run.

    See Schedule a backup.

13. On the Email notifications tab, configure email addresses to receive notifications about backup activities.

    See Configure email addresses to get notifications.

14. On the Review tab, save the settings and initiate the backup.

    See Review configuration and edit/save/initiate backup.