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Cohesity Alta SaaS Protection 2.x.x Administrator's Guide

Last Published: 2025-04-24

Product(s): Veritas Alta SaaS Protection (1.0)

Introduction to Cohesity Alta SaaS Protection
1. About Cohesity Alta SaaS Protection
2. Features of Cohesity Alta SaaS Protection
3. Architecture of Cohesity Alta SaaS Protection
4. Operational workflow
5. Extra Data Backup (EDB)
API permissions
1. API permissions for Microsoft 365 workloads
2. API permissions for Gmail and Google Drive
3. System and API permissions for Salesforce
4. API permissions for Entra ID
5. App permissions of Web App
Administrator portal (Web UI)
1. About the Administration portal
2. Configure the Administration portal
3. View upgrade history
Manage users and roles
1. Role-based access control
2. Permissions tab
What is a connector?
1. What is a connector?
2. Supported SaaS workloads and backup capabilities
3. Workflow to protect data using Cohesity Alta SaaS Protection
4. Know your subscription details
5. About transient errors
6. Overview of adding connectors
7. Configure General settings
8. Configure Capture scope
9. Configure User filter
10. Configure Group filter
11. Configure Folder filter
12. Configure credentials
  1. Assign Microsoft 365 apps registration
  2. Microsoft 365 apps registration status
  3. Manually approve Microsoft 365 apps registration
  4. Approve Microsoft 365 apps using the App Consent Grant utility
  5. Microsoft 365 apps recovery
13. Configure Custom backup policy and guidelines
14. Configure Delete policy for SharePoint Online and guidelines
15. Configure Stubbing policy
16. Guidelines to configure Stubbing policy for SharePoint Online
17. Schedule a backup
18. Configure email addresses to get notifications
19. Review configuration and edit/save/initiate backup
20. Connectors page
21. Connector status
22. Edit connector configuration
23. Delete connectors
Pre-requisites for Microsoft 365 connectors
1. Pre-requisites for Microsoft 365 connectors
Protect Microsoft 365 Multi-Geo tenant
1. Considerations for adding SharePoint/Teams Sites/OneDrive connectors for Microsoft 365 Multi-Geo tenant
Protect Exchange Online data
1. Add Exchange Online connectors
2. Configure capture scope for Exchange connectors
Protect SharePoint sites and data
1. Add SharePoint connectors
2. Supported and unsupported SharePoint Settings and Types for backup and restore
3. Supported Sites and List templates for backup and restore
4. Supported SharePoint permission objects for backup and restore
5. Configuring capture scope for SharePoint connectors
6. End-user SharePoint data access in Cohesity Alta SaaS Protection
7. Run the Delete and Stubbing policies to the SharePoint Online environment
8. Limitations of SharePoint connector
Protect Teams sites
1. Add Teams site collections connectors
2. Configure capture scope for Team site collections connectors
3. Limitations of Teams site collections connector
Protect OneDrive data
1. Add OneDrive connectors
2. Configure capture scope for OneDrive connectors
Protect Teams chats
1. Add Teams chat connectors
2. Configure capture scope for Teams chat connectors
3. Limitations of Teams chat connector
Protect GoogleDrive data
1. Prerequisites to add Google Drive connectors
2. Add Google Drive connectors
3. Configure capture scope for Google Drive connectors
4. Limitations of Google Drive connector
Protect Gmail data
1. Prerequisites to add Gmail connectors
2. Add Gmail connectors
3. Configure capture scope for Gmail connectors
Protect Audit logs
1. Add Audit log connectors
2. Audit log connector limitations
Protect Salesforce data and metada
1. About Salesforce protection
2. Key considerations and prerequisites for adding Salesforce connectors
3. Add Salesforce connectors
4. Limitations of Salesforce connectors
5. Salesforce Objects not supported for backup
Protect Entra ID objects
1. Add Entra ID (Azure AD) connectors
2. Limitations for Entra ID connector
Protect Box data
1. Prerequisites for Box connectors configuration
2. Add Box connectors
3. Configure capture scope for Box connector
4. Limitations of Box connector
Protect Slack data
1. Add Slack connectors
Protect Email/Message data
1. Prerequisite for Email/message connector
2. Add Email/Messages file
Configure Retention policies
1. About WORM policies
2. Ingestion WORM policies page
3. Add/edit Ingestion WORM retention policies and guidelines
4. Add/edit At-Rest WORM retention policies
5. Add/edit Deletion policies
6. View deletion history
7. How to edit the policy evaluation interval?
8. How to add a Location filter?
9. How to add a filter?
Perform backups
1. Perform on-demand/ad-hoc backup
2. Backup dashboard
3. Video tutorial for connector troubleshooting
4. View backup events
  1. About Event suppression
  2. Create event suppression rules
5. Viewing backup tasks details
View and share backed-up data
1. Browse backed-up data
2. Share data
3. Remove data sharing
Analytics
1. About analytics
2. Gain insights into storage utilization
3. Gain insights into storage utilization for Entra ID and Salesforce connectors
4. Gain insights into blocked activities, most active users, and more
5. Gain insights into data volume (size and item count) on legal hold
6. Gain insights into data volume (size and item count) saved in different Enhanced cases
7. Gain insights into data volume (size and count) under different policies
8. Gain insights into data volume (size and item count) under different Tags
9. Gain insights into data volume (size and item count) under different Tags behaviors
10. Gain insights into storage savings after deduplication and compression
11. Gain insights into data ingestion trends
Perform restores using Administration portal
1. About restore
2. Prerequisites for restore
3. Restore Exchange Online mailboxes
4. Restore SharePoint/OneDrive/Teams Sites and data
  1. Restore of OneDrive, Microsoft 365 Group, and Microsoft Teams sites
  2. Limitations of SharePoint sites and data restore
5. Restore Teams chat messages and Teams channel conversations
  1. Limitations of Teams chat data restore
6. Restore O365 audit logs
7. Restore Box data
  1. Limitations of Box data restore
8. Restore Google Drive data
  1. About the overwrite restore behavior for Box/Google Drive data
9. Restore Gmail data
10. About Salesforce Data, Metadata, and CRM Content restore and Sandbox seeding
11. About Entra ID (Azure AD) objects and records restore
12. Restore Slack data
13. Restore data to File server
14. Set default restore point
15. Configure Restore all, Restore all versions, Point-in-time, and Specific range restore options
16. Configure email addresses for notifications
17. Downloading an item
Restore dashboard
1. About Restore dashboard
2. Restore job statuses
3. How to cancel a restore job?
4. View the restore events
Install services and utilities
1. About services and utilities
2. Pre-requisites to download and install services and utilities
3. Downloading services and utilities
4. Where to install the services and utilities
5. Installing or upgrading services and utilities
6. Configuring service accounts for services and utilities
7. About the Apps Consent Grant Utility
Discovery
1. About eDiscovery/searches
2. Add search templates
3. Add Discovery cases
4. Perform ad hoc search and add data to Discovery cases
5. View data in Discovery cases
6. Edit Discovery cases
7. DeleteDiscovery cases
8. Assign Discovery cases to users
Configure Tagging polices
1. About the Tagging policy
2. Add Tags
3. Add/edit Tagging policies
4. Adding regular expressions
  1. RegEx and query examples for PII detection
Configure Tiering policy
1. About the Tiering policy
2. Add/edit Tiering policies
Auditing
1. Auditing
Manage Stors (Storages)
1. Viewing Stors (Storages)
2. Requesting a new Stor
3. General tab
4. Version control settings
5. Metadata tab
6. Statistical policies tab
7. Location-Mapping tab
8. Backup tab
9. Custodian Groups tab
10. Advanced tab
11. Analytics tab

Backup dashboard

The Backup dashboard provides a centralized interface to monitor your backup operations. It offers visibility into the backup status for various workloads, helping administrators ensure that data is protected effectively.

Navigating to the Backup dashboard:

Access the Administration portal.
Click Backup.
On the left, click Dashboard.

The dashboard opens, displaying cards for each workload.

Note:

Cohesity recommends to create one connector per workload. However, certain scenarios may require multiple connectors for a single workload. The Backup dashboard aggregates data across all connectors, providing a clear picture of the backup status for each workload.

The following details are displayed on the Backup dashboard for each workload:

Count of backed-up and remaining items
The dashboard displays the total number of items that are backed up versus those not backed up within a selected time range. Use the time filter to specify a timeframe for analyzing the backup status and performance trends during that period. By identifying pending or failed items, you can pinpoint the specific workloads or connectors that require attention. The time filter also helps identify patterns, such as recurring failures at certain times or periods of high activity.
Initial data ingestion status
For Microsoft 365 workloads, the dashboard tracks the progress of the initial data ingestion process. View the number of items that are backed up, not backed up, and the estimated time that is required to complete the initial backup. With this view, you can estimate timelines and assess whether any interruptions (network or resource issues) slows down the process.
Note:
Initial backups for larger data-sets can take several months to complete.
Backup history
Click History option of the required workload to view when the data was backed up. This view highlights times with better performance, showing the number of items successfully backed up during specific intervals. This view can help you, if backups fail during specific intervals, you can correlate the failures with system logs, resource availability, or environmental factors to identify the root cause.
For example, if many items fail to back up, you can troubleshoot the issue or contact the support team for assistance. You can adjust the time range to Last 3 Days to gain insights into the number of emails that are backed up within the last 72 hours for the Exchange workload. For detailed information, click View Details to open the detailed view.

Detailed view

The detailed view includes two tabs: Items and Events.

Table:

Tabs	Description
Items tab	The Items tab lets you: View the count of items under different categories, such as: All: All items regardless of their backup status. Completed: At least one backup completed successfully within the selected time range without errors. Completed with errors: At least one backup completed within the time range but with errors. In-progress: No backups completed in the time range; item is queued for backup. Scheduled: No backups completed or queued; item is scheduled for a future backup. Not protected: No backups completed, queued, or scheduled. Failed: Backup attempts occurred but none were successful. Click a category to display a list of items under that category in the grid. The items are displayed with details such as: Size Last backup timestamp Associated connectors providing protection You can also do the following: Click Export to export the list to a .CSV file for further analysis. Sort columns. Search for a specific item using any of the following ways: Enter the name of the item in the Filter by name field. Click Refine search and apply filters based on your requirements.
Events tab	The Events tab provides general information about the item, including: Event type Diagnostic Informational Verbose Warning Timestamp Connector associated with the event

Tabs

Description

Items tab

The Items tab lets you:

View the count of items under different categories, such as:
- All: All items regardless of their backup status.
- Completed: At least one backup completed successfully within the selected time range without errors.
- Completed with errors: At least one backup completed within the time range but with errors.
- In-progress: No backups completed in the time range; item is queued for backup.
- Scheduled: No backups completed or queued; item is scheduled for a future backup.
- Not protected: No backups completed, queued, or scheduled.
- Failed: Backup attempts occurred but none were successful.
Click a category to display a list of items under that category in the grid. The items are displayed with details such as:
- Size
- Last backup timestamp
- Associated connectors providing protection
You can also do the following:
- Click Export to export the list to a .CSV file for further analysis.
- Sort columns.
- Search for a specific item using any of the following ways:
  - Enter the name of the item in the Filter by name field.
  - Click Refine search and apply filters based on your requirements.

Events tab

The Events tab provides general information about the item, including:

Event type
- Diagnostic
- Informational
- Verbose
- Warning
Timestamp
Connector associated with the event